Employee Relations Specialist (6843)

Mercy House; Santa Ana (CA); On-site; USD 52,000 - 54,000; Full time

Job summary

Mercy House in Santa Ana, CA is seeking an Employee Relations Specialist to maintain positive relationships, advise on HR issues, and ensure compliance with labor laws. Travel to Mercy House regions is required. This full-time, non-exempt role supports the HR department with guidance to employees and management.

The ideal candidate will have strong communication skills, integrity, and knowledge of ADA, FMLA, FLSA, and EEO regulations. Proficiency in MS Office and HRIS is preferred.

Qualifications

• 1+ years of experience in employee relations or HR.
• Knowledge of ADA, FMLA, FLSA, and EEO regulations.
• Proficient in Microsoft Office and HRIS software.

Responsibilities

• Develop and maintain positive working relationships with employees and management.
• Provide guidance on employee relations issues including discipline and grievances.
• Investigate and resolve workplace complaints and conflicts.
• Conduct employee relations training for management and staff.
• Ensure compliance with federal, state, and local employment laws.
• Maintain accurate and confidential employee records.
• Participate in HR projects and initiatives.

Skills

Strong communication

Confidentiality

Problem-solving

Teamwork

Education

Bachelor's degree

Tools

Microsoft Office

HRIS software

Job description

Job Details

• Job Location: Santa Ana, CA 92705
• Position Type: Full Time
• Education Level: 4 Year Degree
• Salary Range: $25.00 - $26.00 Hourly
• Job Shift: Day
• Job Category: Human Resources
• Status: Full-Time, Non-Exempt
• Payrate: $25.00 - $26.00/Hour
• Schedule: Monday - Friday 8:30 am - 5:00 pm

Reporting & Department

• Reports to: HR Supervisor
• Department: Administration
• Region: Orange County

Job Summary

The Employee Relations Specialist will be responsible for maintaining positive relationships between the company and its employees, ensuring compliance with employment laws and regulations, and providing guidance and support to both employees and management in all employee relations matters. The successful candidate will have excellent communication and problem-solving skills, as well as a deep understanding of labor laws and HR policies. This position requires some travel to the various regions in which Mercy House operates.

Essential Duties and Responsibilities

• Develop and maintain positive working relationships with all employees and management
• Provide advice and guidance to management and employees on employee relations issues, including but not limited to discipline, grievances, and conflict resolution
• Investigate and resolve complaints and issues related to workplace conflicts, harassment, discrimination, and other employee-related matters
• Conduct employee relations training for management and staff
• Ensure compliance with federal, state, and local employment laws and regulations
• Develop and implement policies and procedures related to employee relations
• Manage the employee grievance process and conduct investigations
• Analyze and report on employee relations trends and recommend solutions to improve employee relations and engagement
• Maintain accurate and confidential employee records
• Participate in HR-related projects and initiatives

Qualifications & Education

• 1+ years of experience in employee relations, HR, or a related field
• Knowledge of employment laws and regulations, including but not limited to ADA, FMLA, FLSA, and EEO
• Proficient in Microsoft Office and HRIS software

General

• Strong communication and interpersonal skills
• Ability to maintain confidentiality and handle sensitive information
• Excellent problem-solving and decision-making skills
• Strong organizational and time management skills
• Ability to work independently and as part of a team

Physical Requirements

• Ability to lift 25 pounds
• Standing and sitting for prolonged periods
• Bending and stooping to file