Employee Relations Specialist: Resolve Conflicts & Ensure Compliance

Mercy House; Santa Ana (CA); On-site; USD 34,000 - 36,000; Full time

Job summary

Mercy House in Santa Ana, CA is hiring an Employee Relations Specialist for a full-time, non-exempt role paying $25.00–$26.00 per hour. The position reports to the HR Supervisor and requires occasional travel to Mercy House regions.

You will advise management and employees on employee relations issues, investigate complaints, and ensure compliance with ADA, FMLA, FLSA, and EEO. Strong communication, confidentiality, and teamwork are essential.

Qualifications

• 1+ years of experience in employee relations, HR, or related field.
• Knowledge of ADA, FMLA, FLSA, and EEO.
• Proficient in Microsoft Office and HRIS software.
• Ability to maintain confidentiality and handle sensitive information.
• Excellent communication and problem-solving skills.
• Strong organizational and time management abilities.

Responsibilities

• Develop and maintain positive relationships with employees and management.
• Provide advice and guidance on employee relations issues including discipline and grievances.
• Investigate and resolve complaints related to workplace conflicts, harassment, discrimination, and other matters.
• Conduct employee relations training for management and staff.
• Ensure compliance with federal, state, and local employment laws.
• Develop and implement policies and procedures related to employee relations.
• Manage the employee grievance process and conduct investigations.
• Analyze and report on employee relations trends and recommend improvements.
• Maintain confidential employee records.
• Participate in HR-related projects and initiatives.

Skills

Communication skills

Interpersonal skills

Problem-solving

Decision-making

Organizational skills

Time management

Teamwork

Confidentiality

Tools

Microsoft Office

HRIS software

Job description

Mercy House in Santa Ana, CA is hiring an Employee Relations Specialist for a full-time, non-exempt role paying $25.00–$26.00 per hour. The position reports to the HR Supervisor and requires occasional travel to Mercy House regions.

You will advise management and employees on employee relations issues, investigate complaints, and ensure compliance with ADA, FMLA, FLSA, and EEO. Strong communication, confidentiality, and teamwork are essential.