Employee Relations Specialist

Environmental Air Systems, LLC; Asheboro (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

Environmental Air Systems, LLC is seeking an Employee Relations Specialist to manage and maintain positive relationships with employees across the Southeast. The role involves handling intake, evaluating complaints, and guiding inquiries on policies and procedures.

The ideal candidate can diffuse tense situations, communicate clearly, and maintain confidentiality while collaborating with HR to resolve issues and promote a productive work environment.

Qualifications

• Experience in handling employee relations inquiries and policies.
• Ability to maintain confidentiality with sensitive information.
• Bilingual Spanish preferred.
• Willing to travel within sites as needed.

Responsibilities

• Serve as the initial contact for intake and assessment of employee complaints.
• Address routine labor relations inquiries related to company policies and procedures.
• Refer complex matters to HR or management.
• Promote awareness of events, learning opportunities, and enrollment requirements.
• Maintain knowledge of EEO, affirmative action, and related regulations.
• Spend majority of time in front of employees to support their needs.

Skills

Active listener

De-escalation

Empathy

Communication clarity

Job description

Environmental Air Systems is one of the leading industrial HVAC engineering, manufacturing, and construction companies in the southeastern United States.

The Employee Relations Specialist is responsible for managing and maintaining positive relationships between EAS and its employees.

Responsibilities

• Serves as the initial contact and liaison for intake and assessment of employee complaints.
• Addresses routine labor relations inquiries related to policies, procedures, and concerns.
• Refers complex matters to appropriate management staff or Human Resources.
• Spreads awareness of upcoming events, learning opportunities and other company and employment requirements such as open enrollment.
• Maintains knowledge and understanding of laws and regulations relating to EEO, affirmative action, and human resources.
• Spends the majority of the workday in front of employees.

Skills

• Active listener – hears all sides of a story without immediate judgement or bias.
• Ability to diffuse high-emotional situations calmly and professionally.
• Ability to validate employee feelings while remaining objective about company policies.
• Delivers difficult news or feedback clearly and constructively.

Requirements

• Bilingual Spanish preferred.
• Ability to handle sensitive information with confidentiality.
• Valid driver’s license required.
• Willing to travel within sites when needed.

EAS is the leading HVAC Volumetric Modular Manufacturer and the # 1 Mechanical Contractor in the Southeastern United States. Skilled in producing on-site and off-site systems, as well as modular facilities, we serve many mission-critical sectors. Envirotrol is the expert in DDC and PLC Building Automation and HVAC/R mechanical services in the Carolinas providing solutions to control, optimize, and maintain some of the largest international corporations and facilities in the region. Combined we are vertically integrated and serve markets such as Healthcare, Pharmaceuticals, Biotechnology, Industrial Manufacturing, Power Generation, and Mission Critical Data Centers.