Employee Relations Partner - Onsite Indianapolis

Omega Healthcare Management Services Pvt. Ltd.

Indianapolis (IN)

Hybrid

USD 80,000 - 110,000

Full time

30 hours ago
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Benefits offered by this job

Health benefits
401(k) with employer match
Paid time off

Job summary

Omega Healthcare Management Services invites applications for an onsite Employee Relations role in Indianapolis. The position focuses on handling employee relations matters in a fast-paced contact center, including investigations, documentation, and escalation of high-risk issues.

The role requires a Bachelor’s degree in HR/related field and 4+ years of progressive HR experience with strong policy application and confidentiality.

Qualifications

  • Bachelor's degree in Human Resources, Business Administration, Organizational Development, or related field.
  • Four or more years of progressive HR experience with employee relations focus.
  • Experience independently conducting workplace investigations and advising leaders.
  • Knowledge of federal employment practices and policy application.
  • Experience supporting a high-volume hourly workforce and frontline leaders.

Responsibilities

  • Serve as primary onsite HR point of contact for employee relations at Indianapolis contact center.
  • Receive, assess, document, and resolve employee concerns including conduct, attendance, and policy questions.
  • Conduct timely, fair investigations with intake, witness interviews, evidence review, findings and next steps.
  • Manage employee relations cases from intake to closure; escalate high-risk matters as needed.
  • Support harassment, discrimination, retaliation, and ethics concerns per protocols.

Skills

Employee Relations
Employee Investigations
Compliance
FMLA
ADA
Human Resources
Leaves of Absences

Education

Bachelor's degree in HR/Business
SHRM-CP / SPHR / PHR credential

Tools

Oracle HCM
ADP
HRIS

Job description

Omega Healthcare Management Services invites applications for an onsite Employee Relations role in Indianapolis. The position focuses on handling employee relations matters in a fast-paced contact center, including investigations, documentation, and escalation of high-risk issues.

The role requires a Bachelor’s degree in HR/related field and 4+ years of progressive HR experience with strong policy application and confidentiality.

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