Employee Relations Partner: Investigations & Compliance

Front Porch Communities & Services; Walnut Creek (CA); On-site; USD 140,000 - 150,000; Full time

Job summary

Front Porch Communities & Services in Walnut Creek seeks an Employee Relations Business Partner to serve as a subject matter expert, guiding leaders and community HR teams on employee relations matters, investigations, and compliant employment practices.

This role manages a caseload, delivers risk-based recommendations, partners with legal counsel, and helps design scalable processes and trainings to support consistent, fair service delivery.

Qualifications

• Specialized employee relations experience required.
• Previous multi-site experience highly desired.

Responsibilities

• Conduct and manage a caseload of employee relations matters, including complex and sensitive investigations, ensuring timely, thorough, and well-documented outcomes.
• Serve as a consultant to leaders and community HR teams on employee relations matters, providing thoughtful, risk-based analysis, guidance, and recommendations, aligned with organizational policies and applicable legal requirements.
• Design and execute investigation plans, conduct interviews, analyze findings within the context of organizational policies and applicable employment laws, and prepare clear, concise, and well-supported investigation reports.
• Partner with the Corporate HR Director, Senior HRBP, and legal counsel on high-risk or complex matters, including litigation support and regulatory inquiries.
• Facilitate resolution of workplace concerns through coaching, mediation, and problem-solving, with a focus on achieving appropriate and sustainable outcomes.
• Provide training, coaching, and guidance to leaders and community HR teams to promote consistent application of HR processes, policies, legal compliance, and best practices in performance management, corrective action, and employee relations.
• Identify trends and patterns in employee relations activity, providing insights and recommendations to mitigate risk, address root causes, and support proactive improvements to workplace practices and processes.
• Ensure compliance with applicable federal, state, and local employment laws, staying current on legal developments and advising stakeholders accordingly.
• Maintain accurate and timely documentation, case tracking, and reporting to support data integrity and organizational insights.
• Contribute to the development and continuous improvement of employee relations processes, tools, and frameworks to support consistency, scalability, and proactive risk management across the organization.
• Support initiatives to enhance the structure and delivery of employee relations services, including process standardization, documentation, and best practice development.

Skills

Employee relations

Investigation management

Risk assessment

Education

Bachelor's degree in HR / Psychology / related field

Equivalent experience

Job description

Front Porch Communities & Services in Walnut Creek seeks an Employee Relations Business Partner to serve as a subject matter expert, guiding leaders and community HR teams on employee relations matters, investigations, and compliant employment practices.

This role manages a caseload, delivers risk-based recommendations, partners with legal counsel, and helps design scalable processes and trainings to support consistent, fair service delivery.