Employee Relations & Investigations Specialist

Cincinnatigoodwill; Cincinnati (OH); On-site; USD 55,000 - 70,000; Full time

Job summary

Ohio Valley Goodwill Industries (OVGI) seeks an Employee Relations Specialist focused on maintaining positive employer–employee relationships, addressing grievances, and ensuring policy and labor law compliance to help OVGI remain a great place to work.

You will investigate disputes, advise supervisors, support engagement initiatives, and collaborate with the Employee Engagement team in a hands-on onsite role that requires travel to OVGI stores and locations.

Qualifications

• Bachelor’s degree in HR, business administration, labor relations, or related field (or equivalent experience).
• Minimum 2 years in HR or employee relations.
• Strong knowledge of employment laws and labor regulations.
• Excellent communication, interpersonal, and conflict-resolution abilities.
• Ability to maintain confidentiality and handle sensitive information.
• Valid driver’s license and reliable transportation required.
• SHRM-CP or PHR is preferred.

Responsibilities

• Act as the front door of Human Resources for employees and managers, ensuring they work in concert while helping to investigate and resolve disputes and conflict.
• Conduct investigations into harassment, discrimination, and policy violations.
• Mediate disputes between employees and managers or other employees.
• Advise supervisors and managers on performance issues, discipline, and termination decisions.
• Ensure compliance with OVGI policies and employment and other licensing regulations.
• Ensure investigations and documentation is completed and filed in a timely manner.
• Assist in developing and implementing OVGI policies and procedures.
• Maintain confidential documentation of cases and outcomes.
• Support employee engagement initiatives, surveys, and feedback programs.
• Other duties as may be assigned.

Skills

Communication

Conflict resolution

Investigations

Confidentiality

Driver's license

Labor laws knowledge

Interpersonal skills

SHRM/PHR (preferred)

Education

Bachelor’s degree in HR or related field

Job description

Ohio Valley Goodwill Industries (OVGI) seeks an Employee Relations Specialist focused on maintaining positive employer–employee relationships, addressing grievances, and ensuring policy and labor law compliance to help OVGI remain a great place to work.

You will investigate disputes, advise supervisors, support engagement initiatives, and collaborate with the Employee Engagement team in a hands-on onsite role that requires travel to OVGI stores and locations.