Employee Relations & Engagement Specialist

Cincinnati Goodwill; Cincinnati (OH); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Referral bonus

Job summary

Ohio Valley Goodwill Industries (OVGI) is seeking an Employee Relations Specialist to maintain positive employer–employee relationships, investigate disputes, and ensure policy compliance in a fast-paced nonprofit environment.

You will work onsite with HR and operations across stores and warehouses, conducting investigations, advising managers, and supporting engagement initiatives while upholding confidentiality and applicable laws.

Qualifications

• Bachelor’s degree in HR, business administration, labor relations, or related field, or equivalent experience.
• At least 2 years of HR or employee relations experience.
• Knowledge of employment laws and labor regulations.
• Strong communication, interpersonal, and conflict-resolution skills.
• Ability to maintain confidentiality and handle sensitive information.

Responsibilities

• Act as the front door of Human Resources for employees and managers, helping investigate and resolve disputes and conflicts.
• Conduct investigations into harassment, discrimination, and policy violations.
• Mediate disputes between employees and managers or other employees.
• Advise supervisors on performance issues, discipline, and termination decisions.
• Ensure compliance with OVGI policies and employment and licensing regulations.
• Document investigations and outcomes in a timely manner.
• Assist in developing and implementing OVGI policies and procedures.
• Support employee engagement initiatives, surveys, and feedback programs.

Skills

Communication

Interpersonal skills

Conflict resolution

Investigative skills

Confidentiality

Driver’s license

Education

Bachelor’s degree in HR or related field

Job description

Ohio Valley Goodwill Industries (OVGI) is seeking an Employee Relations Specialist to maintain positive employer–employee relationships, investigate disputes, and ensure policy compliance in a fast-paced nonprofit environment.

You will work onsite with HR and operations across stores and warehouses, conducting investigations, advising managers, and supporting engagement initiatives while upholding confidentiality and applicable laws.