Employee Relations & Investigations Expert

Samaritan Daytop Village, Inc.; New York (NY); Hybrid; USD 73,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

25 days paid time off

Retirement plan with employer match

Tuition reimbursement

Job summary

Samaritan Daytop Village, Inc. is seeking an Employee Relations Specialist to partner with management and staff in a busy New York setting. You will lead investigations, advise on policy, and drive compliant employee relations programs.

The role requires 3–5 years in employee relations, strong communication, and confidentiality. Based in Briarwood, Queens with at least three days in-person weekly, the position offers a high-visibility, exempt, full-time opportunity with competitive benefits.

Qualifications

• Bachelor’s degree in HR, Business Admin, Psychology, or related field.
• 3–5 years of progressive HR experience with focus on employee relations and investigations.
• Experience in healthcare, human services, or nonprofit sectors preferred.
• Strong knowledge of employment law and investigation practices.
• Excellent written and verbal communication; ability to handle confidential matters.

Responsibilities

• Serve as primary contact for employee concerns and workplace complaints
• Advise and coach managers on policies, performance issues, discipline, and separations
• Facilitate conflict resolution, mediation, and employee engagement initiatives
• Conduct thorough, impartial investigations into misconduct, harassment, and policy violations
• Analyze evidence, document findings, and determine consistent corrective actions
• Interpret, apply, and ensure compliance with federal, state, and local labor laws
• Develop, update, and communicate workplace policies while protecting confidentiality
• Design and deliver leadership training on performance management, legal compliance, and workplace conduct
• Maintain complete records, track employee relations trends, and report key HR metrics to leadership

Skills

Conflict resolution

Investigation skills

Communication skills

Policy guidance

Employee relations

Confidentiality

Stakeholder engagement

Education

Bachelor's degree in HR/Business/ Psychology

SHRM-CP/SCP or PHR/SPHR certification preferred

Tools

MS Office Suite

HRIS platforms

Job description

Samaritan Daytop Village, Inc. is seeking an Employee Relations Specialist to partner with management and staff in a busy New York setting. You will lead investigations, advise on policy, and drive compliant employee relations programs.

The role requires 3–5 years in employee relations, strong communication, and confidentiality. Based in Briarwood, Queens with at least three days in-person weekly, the position offers a high-visibility, exempt, full-time opportunity with competitive benefits.