Employee Relations Coordinator: Investigations & Case Management

Socket.dev; New York (NY); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health and dental plans

Paid vacation & holidays

403(b) retirement plan

Tuition assistance

FSAs for healthcare/transit/childcare

Employee resources for legal,financial

Job summary

BRC is seeking an Employee Relations Coordinator to support day-to-day HR case management, investigations, and accommodations in a full-time role based in New York. You will handle a caseload, document findings, and escalate complex issues to senior HR leadership as needed.

Responsibilities include coordinating the interactive process for accommodations, unemployment claims support, attendance and points administration, and ensuring policy compliance.

Qualifications

• Bachelor’s degree required in HR, business administration, or related field.
• 1–3 years of experience in employee relations, HR case management, or a related HR function.
• Strong organizational and communication skills; ability to handle confidential information.

Responsibilities

• Conduct investigations into employee relations matters with documentation of findings.
• Coordinate interactive process for accommodations and track requests from intake to resolution.
• Manage assigned caseload with timely follow-up and accurate documentation.

Skills

Organizational skills

Written and verbal communication

Discretion / confidentiality

Attention to detail

Education

Bachelor’s degree in Human Resources or related field

Job description

BRC is seeking an Employee Relations Coordinator to support day-to-day HR case management, investigations, and accommodations in a full-time role based in New York. You will handle a caseload, document findings, and escalate complex issues to senior HR leadership as needed.

Responsibilities include coordinating the interactive process for accommodations, unemployment claims support, attendance and points administration, and ensuring policy compliance.