Employee Relations & Customer Engagement Lead

Muckleshoot Dev Corp; Auburn (WA); On-site; USD 95,000 - 135,000; Full time

Job summary

Muckleshoot Dev Corp in Auburn, WA seeks an experienced Employee Relations and Customer Engagement Manager to lead cross-functional relationship management, workforce engagement, and community partnerships. The role focuses on aligning HR practices with tribal values while advancing organizational objectives.

You will partner with leaders, Human Resources, and external partners; supervise teams; coordinate communications; and support tribal economic development initiatives.

Qualifications

• Bachelor’s degree in HR, Business, Public Administration, Organizational Development, Operations Management, or related field.
• Ten years of progressively responsible HR/OD experience; can substitute for degree.
• Experience working with Tribal governments, Tribal enterprises, or Native organizations.

Responsibilities

• Develop and maintain collaborative relationships with leaders, staff, employees, and partners.
• Lead employee engagement, recognition, and culture initiatives.
• Coordinate community partnerships and workforce development efforts.
• Prepare reports, proposals, and presentations; ensure confidentiality and compliance.
• Collaborate across departments to drive organizational initiatives and alignment.

Skills

Relationship building

Project management

Employee engagement

Communication skills

Travel readiness

Education

Bachelor’s Degree in HR / Business / Organizational Development

10 years HR/OD experience (or substituted for degree)

Job description

Muckleshoot Dev Corp in Auburn, WA seeks an experienced Employee Relations and Customer Engagement Manager to lead cross-functional relationship management, workforce engagement, and community partnerships. The role focuses on aligning HR practices with tribal values while advancing organizational objectives.

You will partner with leaders, Human Resources, and external partners; supervise teams; coordinate communications; and support tribal economic development initiatives.