Administrative Assistant

Muckleshoot Casino Resort; Auburn (WA); On-site; USD 37,000 - 50,000; Full time

Benefits offered by this job

Complimentary meals

Free parking

Health/dental/vision coverage

Life insurance & disability

Retirement plan

Job summary

Muckleshoot Casino Resort in Washington is seeking an experienced Front Desk/Administrative Assistant to uphold guest service excellence at the executive office. You will act as the first point of contact for visitors, manage a busy front desk, and handle calls and inquiries with professionalism.

Responsibilities include drafting communications, coordinating meetings, organizing filing systems, managing office supplies, and supporting boardroom operations while respecting tribal governance,

Qualifications

• 3 years of experience in an administrative front desk role preferred.
• Strong verbal and written communication skills.
• Proficient in Microsoft Office and basic office software.

Responsibilities

• Serve as the Executive Office’s first point of contact, maintaining a polished front desk and welcoming demeanor.
• Manage incoming calls and general inquiries, directing or escalating them as needed; draft and distribute communications.
• Prepare accurate materials for divisional meetings and coordinate meeting logistics and space reservations.
• Support Boardroom operations, including tech setup, catering coordination, and post-meeting cleanup.
• Maintain and organize both physical and digital filing systems for accuracy and retrieval.
• Monitor and replenish office and kitchen supplies across designated areas.
• Prioritize and organize tasks independently; streamline workflows and improve processes.

Skills

Guest service

Communication skills

Microsoft Office

Multitasking

Professional demeanor

Education

Associate degree in business administration or related

Tools

Microsoft Office Suite

Job description

Description

What's In It For You

• Competitive salary of $$32.00/hr with discretionary performance bonuses 2x a year!
• Complimentary meals and covered team member parking.
• Fully paid medical, prescription drug, dental and vision coverage for you and competitive premiums for your dependents.
• Employer-paid life insurance, long-term disability, and accidental death and dismemberment coverage. Flexible Spending Account options for health care expenses.
• Company-paid gaming licenses (Class B & Class A)
• Variety of additional voluntary benefits and retirement plan

What You’ll Do

• Exemplify Muckleshoot Casino Resort’s values and set a great example by always demonstrating excellent guest service and professionalism.
• Champion Muckleshoot Casino Resort’s mission, vision, and core values through consistent professionalism and guest service excellence. Serve as the Executive Office’s first point of contact, maintaining a polished front desk and welcoming demeanor for all visitors and staff.
• Manage incoming calls and general inquiries, directing or escalating them as needed. Draft and distribute communication on behalf of the divisional office.
• Prepare accurate, timely materials for divisional meetings and coordinate meeting logistics and space reservations per sponsor guidance, ensuring accuracy and timely completion.
• Support Executive Boardroom operations, including tech setup, catering coordination, and post-meeting cleanup.
• Maintain and organize both physical and digital departmental filing systems for accuracy and easy retrieval.
• Monitor and replenish office and kitchen supplies across designated areas.
• Manage a range of administrative priorities independently, providing timely updates to stakeholders.
• Prioritize and organize tasks effectively, constantly seeking ways to streamline and enhance workflows.
• Perform other job-related duties as assigned.

What You’ll Bring

• Ability to obtain a Class IIIA gaming license.
• Prior experience in a front desk or receptionist role in a corporate or professional setting.
• Demonstrate deep familiarity with the Muckleshoot Indian Tribe’s governance, cultural protocols, and community dynamics.
• Ability to uphold the integrity of Tribal Operations through professional discretion and respectful engagement.
• Strong verbal and written communication skills, with a polished and confident professional presence.
• Three (3) years of experience in an administrative position preferred.
• Associate degree in business administration, office management, or a related field is a plus.
• Excellent organizational and multitasking abilities, with sharp attention to detail in a fast-paced environment.
• Proficient in using office software including the Microsoft Office Suite (Outlook, Word, Excel).
• Foster a safe, respectful, and collaborative work environment; support team cohesion and report concern proactively.

How You’ll Be Successful

• Demonstrates a strong understanding of Tribal gaming and resort operations, including organizational structure, cultural protocols, and community values.
• Upholds the integrity of operations through professional discretion, sound judgment, and respectful engagement with team members, guests, and Tribal stakeholders.
• Contribute to a diverse and inclusive workplace while maintaining a collaborative, team-oriented outlook.
• Meet the physical demands of the role, including lifting to 25lbs, frequent movement, and extended periods of focus.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Hospitality Online