Employee Relations Counselor, North America

Chevron; Houston (TX); Hybrid; USD 90,000 - 135,000; Full time

Job summary

Chevron is seeking an Employee Relations Counselor for North America to lead investigations, advise management, and guide dispute resolution across business units. The role blends field presence with in-house consultation, emphasizing policy application and confidential data handling.

The position offers a hybrid schedule (four days in the office with a Friday option) and a 9/80 flexibility for eligible employees, with travel up to 10%.

Qualifications

• Bachelor's degree required.
• 5+ years as a neutral fact finder or conflict/dispute resolution facilitator.
• Knowledge of organizational policies and employment laws.
• Strong attention to detail and ability to summarize relevant facts.

Responsibilities

• End-to-end investigations: intake, planning, interviews, data gathering and analysis, reporting, case-management updates with stakeholders.
• Advise management on performance, discipline and corrective actions.
• Facilitate dispute and conflict resolution processes.
• Collaborate with HR, Employment Law, IT Forensics, Labor Relations and Ombuds.
• Represent Chevron in professional organizations to benchmark ER practices.
• Attend unemployment claims appeal hearings as a Chevron representative.
• Lead or support special projects as assigned.

Skills

Conflict resolution

Analytical writing

Technical writing

Presentation

Education

Bachelor’s Degree

Tools

Microsoft Teams

Word

Outlook

Excel

PowerPoint

Co-Pilot

Job description

Chevron is accepting online applications for the position Employee Relations Counselor, North America through 11/ 10 /2026 at 11:59 p.m. Central Time Zone.

This role follows a flexible schedule with four days in the office and a hybrid option on Fridays.

We also offer a 9/80 schedule for eligible employees, providing every other Friday off.

Responsibilities for this position may include but are not limited to:

• Start-to-finish handling of investigative processes including intake, strategic planning, conducting interviews, data (evidence) gathering and analysis, report writing, updating case management systems, involving stakeholders and providing updates.
• Provide consultative services to business management at all levels on topics including performance management, discipline, and other corrective actions.
• Facilitate dispute and conflict resolution processes.
• Partner with other Chevron organizations pertaining to work assignments (e.g., Employment Law, Global Security, IT Forensics, Labor Relations, Ombuds).
• Represent Chevron through professional organizations to benchmark and understand external ER-related matters, best practices, processes, and tools.
• Attend unemployment claims appeal hearings as a Chevron representative.
• Lead and/or support special projects as assigned.

Required Qualifications

• Bachelor’s Degree.
• 5+ years of experience as a neutral fact finder, facilitator of conflict and/or dispute resolution discussions, analytical and technical writer, and presenter.
• Practical application of organizational policies and processes and employment laws.
• Strong attention to detail including demonstrated expertise analyzing and summarizing relevant facts appropriate for intended audience.
• Demonstrated ability to communicate with all levels of personnel effectively and timely.
• Demonstrated independent decision-making ability, prioritization skills, and project planning and management.
• Demonstrated ability to handle confidential and sensitive information.
• Ability to travel, estimated up to 10% of the time.
• Proficiency with Microsoft products including Teams, Word, Outlook, Excel, PowerPoint, and Co-Pilot.

Preferred Qualifications

• Working knowledge of HR systems, processes, and best practices typically gained through experience handling workplace matters related to HR (e.g., managing performance, progressive discipline, conflicts, inappropriate behaviors and misconduct including allegations of discrimination or harassment) at a large corporation or a firm supporting large corporations with a union presence.
• Good understanding of federal employment laws (e.g., Title VII, ADA, ADEA, FMLA); familiarity with state employment laws.

Relocation Options:

Relocation may be considered within Chevron parameters.

International Considerations

Expatriate assignments will not be considered.

Chevron regrets that it is unable to sponsor employment Visas or consider individuals on time-limited Visa status for this position.