Employee Relations Coordinator

University Health; San Antonio (TX); On-site; USD 52,000 - 76,000; Full time

Job summary

University Health is seeking an Employee Relations Coordinator to support workplace concerns and help resolve cases with fairness and discretion.

You will assist employees and managers, gather information, document case details, and guide interpretations of policies and procedures. Strong communication and judgment are required to maintain confidentiality and build trust while ensuring compliant, timely resolutions.

Qualifications

• Bachelor’s degree in HR, management, or related field.
• Experience handling employee relations cases is required.
• Three years of related experience preferred.
• Knowledge of employee relations and applicable regulations is required.
• Strong communication, organization, and problem-solving skills.
• Ability to approach sensitive situations objectively and build trust.

Responsibilities

• Assist employees and managers in addressing workplace concerns and strengthening employee relations.
• Handle employee relations cases, including gathering information, documenting, tracking progress, and follow-up.
• Guide employees and managers in interpreting policies, procedures, and actions affecting conditions of employment.
• Support the administration of University Health’s employee concern procedures.
• Help identify appropriate next steps and elevate complex concerns when needed.
• Maintain confidentiality and communicate professionally with everyone involved in a case.

Skills

Communication

Organization

Problem-solving

Discretion

Trust building

Empathy

Education

Bachelor’s degree in HR / Management / Communications or related

Job description

University Health is seeking an Employee Relations Coordinator with hands-on experience handling employee relations cases. This role is ideal for an HR professional who listens carefully, exercises sound judgment, and helps resolve sensitive workplace matters with fairness, consistency, and discretion.

What You’ll Do

• Assist employees and managers in addressing workplace concerns and strengthening employee relations.

• Handle employee relations cases, including gathering information, maintaining accurate documentation, tracking progress, and coordinating timely follow-up.

• Guide employees and managers in interpreting policies, procedures, and actions affecting conditions of employment.

• Support the administration of University Health’s employee concern procedures.

• Help identify appropriate next steps and elevate complex concerns when needed.

• Maintain confidentiality and communicate professionally with everyone involved in a case.

What You’ll Bring

• Bachelor’s degree in Human Resources, Management, Communications, or a related discipline required.

• Experience handling employee relations cases required, including documenting concerns and supporting case resolution.

• Three years of related experience preferred.

• Knowledge of employee relations and applicable regulations required.

• Strong communication, organization, and problem-solving skills.

• The ability to approach sensitive situations objectively and build trust with employees and managers.

Make a Meaningful Impact

Bring your employee relations experience to University Health and help support a workplace where concerns are addressed thoughtfully and employees and leaders receive clear, responsive guidance.