Employee Relations & Compliance Investigator

Serenity Home Health Care Agency LLC; Niles (IL); On-site; USD 34,000 - 36,000; Full time

Job summary

Serenity Home Health Care Agency LLC is seeking an HR Employee Relations and Compliance Specialist in Niles, IL for a full-time on-site role. The position focuses on employee relations, workplace investigations, and HR compliance across multiple states, partnering with employees, managers, and leadership to ensure policy adherence and risk management.

The right candidate will have substantial HR experience, strong knowledge of employment laws, and excellent written and verbal communication.

Qualifications

• 5+ years of progressive HR experience preferred.
• Employee relations and workplace investigation experience strongly preferred.
• Strong working knowledge of employment and labor laws.
• Exceptional listening, reasoning, investigative, and decision-making skills.
• High emotional intelligence and the ability to remain neutral under pressure.
• Impeccable professionalism, integrity, and discretion.
• Excellent documentation, organizational, and attention-to-detail skills.
• Excellent interpersonal and communication skills.

Responsibilities

• Manage assigned employee relations matters involving performance, conduct, attendance, complaints, workplace conflict, and policy concerns.
• Conduct objective, thorough, and well-documented workplace investigations.
• Interview employees and witnesses, evaluate information, identify facts, and prepare clear investigation summaries.
• Support managers with performance management, coaching, documentation, corrective action, and difficult conversations.
• Review disciplinary and separation documentation for accuracy, consistency, and potential concerns.
• Support compliance with applicable federal, state, and local employment and labor laws.
• Assist with multi-state compliance, HR audits, unemployment matters, EEOC and agency inquiries, and other HR compliance activities.
• Identify potential employee relations, compliance, or organizational risks and elevate appropriately.
• Maintain impeccable documentation, organization, confidentiality, and recordkeeping.
• Assist with HR policies, procedures, training, SOPs, and compliance initiatives.
• Work collaboratively with HR leadership, HR team members, managers, and legal counsel when appropriate.

Skills

Employee relations

Workplace investigations

HR compliance

Multistate HR

Employment laws

Documentation

Communication

Confidentiality

Job description

Serenity Home Health Care Agency LLC is seeking an HR Employee Relations and Compliance Specialist in Niles, IL for a full-time on-site role. The position focuses on employee relations, workplace investigations, and HR compliance across multiple states, partnering with employees, managers, and leadership to ensure policy adherence and risk management.

The right candidate will have substantial HR experience, strong knowledge of employment laws, and excellent written and verbal communication.