Employee Relations Advisor

Wilmington Trust; Bridgeport (CT); On-site; USD 75,000 - 124,000; Full time

Job summary

Wilmington Trust seeks an experienced Employee Relations professional to deliver high-quality ER solutions within a Bank environment. You will coach managers, resolve regulatory complaints, and apply fair employment practices across the organization.

Under ER leadership, you will administer corrective action, support investigations, and contribute to training on policy and legal issues. The role involves collaboration with HR centers and external regulatory matters.

Qualifications

• Bachelor’s degree in related field (HR, Business Administration, Communications) and 3+ years HR experience OR 5 years relevant progressive work experience in lieu of degree.
• Working knowledge of technology and software used by department.
• Familiarity with Word, Excel, Access, PowerPoint and email products.
• Previous (internal) investigations experience

Responsibilities

• Deliver high quality decisions and counsel to maintain a productive work environment and minimize risk to the Bank.
• Administer Performance Expectations and Corrective Action Policy and oversee termination processes when appropriate.
• Interpret the employee handbook and counsel employees and managers as needed.
• Receive complaints, conduct investigations, counsel employees and assist Investigations Team.
• Participate in EEOC/Human Rights/Wage and Hour regulatory matters and represent the bank when needed.
• Counsel employees on conduct issues and advise on disciplinary actions.
• Present on legal issues and government regulations; develop and revise training programs on HR topics.
• Collaborate with HR Centers of Excellence to ensure ER perspectives are represented.
• Support exit interview program and analyze results for follow-up.

Skills

HR knowledge

Investigations experience

Communication skills

Presentation skills

Education

Bachelor's degree in related field

Tools

Word

Excel

Access

PowerPoint

Email tools

Job description

Wilmington Trust seeks an experienced Employee Relations professional to deliver high-quality ER solutions within a Bank environment. You will coach managers, resolve regulatory complaints, and apply fair employment practices across the organization.

Under ER leadership, you will administer corrective action, support investigations, and contribute to training on policy and legal issues. The role involves collaboration with HR centers and external regulatory matters.