Employee‑Owned Store Manager – Customer Excellence

Huck's Food and Fuel; Paducah (KY); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Health, dental, vision, life ins.

ESOP

401K with match

Paid time off

Paid holidays

Job summary

Huck’s Market Store Manager in Paducah, KY is seeking a capable leader to run daily store operations while upholding our 100% employee-owned culture. This role emphasizes profitability, strong customer service, and adherence to company policy.

The Store Manager will lead associates, manage schedules, control expenses, and ensure compliance with local laws and Huck’s standards. The position carries ownership opportunities and a path for growth within a growing employee-owned company.

Responsibilities

• Gives all customers prompt and courteous service adhering to all Best In Class standards
• Ensures that store appearance reflects company expectations and standards
• Ensures that the store is open and ready for business during all hours
• Handles all customer conflicts by using our method of MAKE IT RIGHT
• Utilizing all tools and departments to ensure all programs and policies are executed
• Managing all expenses and sales to budget (or better)
• Neighborhood marketing through community involvement
• Participate in all Suggestive Selling contests by motivating Sales Associates
• Is committed to our Vision/Mission Statement (T.H.A.N.K.S.)
• Ongoing recruiting for talented candidates for the Company
• Effectively schedules associates to meet business demands per labor planner program
• Effectively communicates with store associates, Division Manager, and the corporate office
• Follows all federal, state and local laws and ordinances pertaining to the operation of the store
• Provides a role model of conduct for other associates in the store
• Controls variable expenses of the store
• Ensures all associates adhere to company uniform policy and provide prompt, courteous customer service
• All Store Manager checklists are performed daily
• Ensures Sales Associate checklists are performed each shift
• Ensures schedules are posted two weeks in advance, per policy
• Ensures all paperwork is done accurately and in a timely manner
• Maintains inventory and cash loss within company guidelines
• Conducts inventories, cash audits, cigarette counts, cost and supply audits as directed by management
• Ensures all store deposits are taken to the bank daily, including weekends
• Ensures sufficient change available for use throughout all operating hours
• Ensures all required documents are sent to the store analysts
• Treats all associates with dignity and respect and uses the proper personnel management techniques
• Ensures that all associates receive breaks
• Advises division manager of any personnel situations or policy violations having an adverse effect on store operating performance
• Commits to all training programs by working with the Trainer to ensure all associates are trained on their job duties
• Ensures all associates are properly recording all hours worked by following our “no work off the clock policy”
• Provides an environment free of any type of harassment or hostile conditions
• Complies with the Company’s Responsible Retailing policy
• Works with all associates to ensure ongoing training and development to further their careers
• Records hours worked in the workstation
• Ensures all associate cash handling procedures are followed
• Ensures all security video surveillance equipment is in working order
• Ensures a safe shopping and working environment
• Ensures all company assets are protected, including cash and merchandise
• Ensures vendor check- in procedures are followed per company policy
• Ensures cash is only kept in one of three places: safe, cash register and bank
• Ensures all promotional signs are posted on the date assigned
• Ensures current plan-o-grams are being used
• Communicate with the District Manager for any special needs or request
• Ensures that all merchandise orders are sent properly to prevent out of stocks and maintain inventory levels as directed
• Works with DSD (Direct Store Delivery) vendors to ensure 100% in stock of product
• Monitors inventory levels at all times and communicates with the Division Manager to prevent out of stocks
• All food service areas are kept clean, and all sanitation procedures are followed
• Floors are kept clean and maintained
• Reports any maintenance problems that cannot be corrected immediately without assistance to the Hucks Solution Center, via the Intranet
• Ensures all equipment is in working order by maintaining proper operating procedures
• Ensures that ladders are properly used
• Ensures that lifting procedures are followed per company policy
• Ensures that wet floor signs and floor dryers are used, per company policy
• Reports accidents promptly to District Manager and corporate office
• Reports all work-related injuries
• Ensures all EPA regulations are met by complying with UST procedures
• Competitive salary commensurate with experience.
• Comprehensive benefits package including health, dental, vision, and life insurances, ESOP, 401K with match, paid time off, and paid holidays.
• Opportunities for career advancement and professional development within a growing company.
• Employee discounts for food and fuel.

Job description

Huck’s Market Store Manager in Paducah, KY is seeking a capable leader to run daily store operations while upholding our 100% employee-owned culture. This role emphasizes profitability, strong customer service, and adherence to company policy.

The Store Manager will lead associates, manage schedules, control expenses, and ensure compliance with local laws and Huck’s standards. The position carries ownership opportunities and a path for growth within a growing employee-owned company.