Employee-Owned General Manager – Parking & Guest Service

The Parking Spot; Columbus (OH); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Employee ownership program

Career development

Medical, Vision, Dental, Life, EAP & 4

PTO, Vacation & Holidays

Annual discretionary bonus

Team oriented environment

Job summary

The Parking Spot is hiring a General Manager to oversee daily operations at a facilities level. The role emphasizes hospitality standards, staff oversight, and ensuring safe, efficient service across the parking site.

Ideal candidates bring a strong management background, excellent communication, and the ability to drive performance while maintaining DOT compliance and customer satisfaction at a multi-location operation.

Qualifications

• Bachelor’s degree or 5+ years in a management position with direct supervisory experience.
• Ability to work a varied and flexible schedule.
• Ability to prioritize work and promptly follow directions.
• Excellent English communication (verbal / written) and interpersonal skills.
• Strong analytical skills to gather and summarize data for reports.
• Currently holds, or is able to obtain, all applicable licenses or badges as required by governing authorities to operate a commercial vehicle, including a valid driver’s license, and CDL where required.
• Must be willing to take a physical and pass as a certified Interstate driver as part of the selection process as required by airport, federal DOT and/ or state regulations

Responsibilities

• Oversees the physical condition and appearance for the facility and fleet.
• Monitors the performance of employees to ensure prompt attendance and completion of duties.
• Interviews, hires, and trains employees to perform their specific responsibilities.
• Ensures consistent delivery of The Parking Spot’s hospitality standards.
• Successfully manages all customer service issues that may arise.
• Enforces all company policies and procedures as set forth in the Employee Handbook.
• Manages and maintains DOT compliance of shuttles including all employee certification, operational improvements, maintenance and repairs.
• Maintains accountability for overall profit/loss for managed properties.
• Supervises the activities of the assistant manager(s) and support staff within the properties.
• Monitors and controls expenses at the properties.
• Prepares annual market budget.
• Directs relevant communication to Regional Vice President and Corporate personnel as appropriate.
• Complies with all applicable Federal, State, and Local regulations and requirements governing operation of commercial vehicles.
• Performs additional duties as reasonably requested by Management

Skills

Leadership

People management

Communication

Analytical skills

Education

Bachelor’s degree

Job description

The Parking Spot is hiring a General Manager to oversee daily operations at a facilities level. The role emphasizes hospitality standards, staff oversight, and ensuring safe, efficient service across the parking site.

Ideal candidates bring a strong management background, excellent communication, and the ability to drive performance while maintaining DOT compliance and customer satisfaction at a multi-location operation.