Employee-Owned Field Service Technician – Scales Calibration

Cross Technologies Inc.; Raleigh (NC); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Company vehicle

Gas card

Monthly technician bonus plan

Medical benefits after 30 days

401K

ESOP - employee stock ownership plan

3 weeks PTO

Job summary

Cross Technologies Inc. is seeking a Field Service Technician based in Raleigh, NC to calibrate and repair customer industrial scales. You will operate in the field, often independently, ensuring accurate calibrations and timely data entry into calibration software.

The role requires a strong mechanical/electronic background, a valid driver’s license, and a customer‑focused mindset. Overtime, weekend hours, and local travel are expected, with full‑time employment and benefits after probation.”

Qualifications

• Strong mechanical, electronic and / or technical background in industrial environment.
• Valid driver’s license and clean driving history required.
• Welding and/or Concrete knowledge is a plus.
• Strong interpersonal and customer service skills.
• 2 Year Technical Degree preferred but not required.
• Military service or calibration experience a plus.
• Performance driven and customer focused.
• Local travel, occasional overnights required.

Responsibilities

• Maintenance, calibration and / or repair of Industrial Scales.
• Respond to Call Service (Emergency) to fix and repair Customer’s Scales – calls could be during or after working hours. Must be willing to work some overtime and weekend hours – may also include some overnight travel.
• Consistently maintain good work attendance and productive work ethic.

Skills

Mechanical skills

Electrical skills

Customer service

Problem solving

Education

2 Year technical degree

Tools

Calibration software

Job description

Cross Technologies Inc. is seeking a Field Service Technician based in Raleigh, NC to calibrate and repair customer industrial scales. You will operate in the field, often independently, ensuring accurate calibrations and timely data entry into calibration software.

The role requires a strong mechanical/electronic background, a valid driver’s license, and a customer‑focused mindset. Overtime, weekend hours, and local travel are expected, with full‑time employment and benefits after probation.”