Field Technician: Calibrations, Troubleshooting & Customer Impact

Express Employment Professionals - Cincinnati East; Wood Dale (IL); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Benefits package

Training opportunities

Career advancement

Job summary

Express Employment Professionals is seeking a dedicated Field Technician to join our team. You will perform calibrations, troubleshoot, and provide outstanding customer service in the field, working with scale equipment and test instruments.

The role requires a valid driver's license, ability to travel, basic computer skills, and a technical background from a 2–3 year program; on-site duties with overtime as needed, competitive salary, and training opportunities.

Qualifications

• High School Diploma or GED equivalent, plus technical training.
• Experience in scale industry or electronic troubleshooting preferred.
• Basic computer skills (Word, Excel) required.
• Valid driver's license with clean record.

Responsibilities

• Perform calibrations and preventive maintenance on customer equipment.
• Diagnose and repair field issues and ensure customer satisfaction.
• Address inquiries professionally and maintain relationships.
• Follow ISO quality standards and company policies.

Skills

Calibration

Troubleshooting

Customer service

Driving

Field service

Education

2–3 year technical degree

Tools

Test equipment

Multimeters

Laptop in field

Job description

Express Employment Professionals is seeking a dedicated Field Technician to join our team. You will perform calibrations, troubleshoot, and provide outstanding customer service in the field, working with scale equipment and test instruments.

The role requires a valid driver's license, ability to travel, basic computer skills, and a technical background from a 2–3 year program; on-site duties with overtime as needed, competitive salary, and training opportunities.