Employee Files Specialist

Holistic Behavioral Health LLC; Durham (NC); On-site; USD 42,000 - 52,000; Full time

Job summary

Holistic Behavioral Health LLC in Durham, NC seeks an organized Employee Files Specialist to support onboarding, maintain personnel records, and assist with daily HR tasks. The role requires discretion with confidential information and the ability to work independently.

You will coordinate new hire paperwork, maintain accurate electronic and physical files, monitor training and licenses, schedule interviews, and update HR systems.

Qualifications

• High school diploma or equivalent required; associates or bachelor's in HR or related field preferred.
• At least 1 year of HR, onboarding, personnel records, or administrative support experience preferred.
• Behavioral health or healthcare experience is a plus.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities, meet deadlines, and follow through without frequent reminders.

Responsibilities

• Coordinate onboarding for new employees, including distributing paperwork, collecting required documents, and tracking completion.
• Create, organize, and maintain accurate electronic and physical employee files.
• Review personnel files for missing, incomplete, or expired documents and follow up with employees.
• Track required training, certifications, licenses, and other employment documentation.
• Assist with interview scheduling, offer letters, orientation, and communication with candidates and new hires.
• Maintain onboarding checklists and provide status updates to HR leadership.
• Enter and update employee information in designated HR and payroll systems.
• Support employee changes and offboarding documentation as directed.
• Respond to routine employee questions and refer matters requiring further review to HR leadership.
• Assist with personnel file audits and other administrative HR tasks.

Skills

Organizational skills

Attention to detail

Written and verbal communication

Multitasking

Confidentiality

Discretion with sensitive information

Education

High school diploma or equivalent

Associate or Bachelor's degree in HR/BA or related field (preferred)

Tools

Microsoft Office

Outlook

Word

Excel

Adobe

Job description

About the Position

Holistic Behavioral Health is seeking an organized, detail-oriented Employee Files Specialist to support employee onboarding, maintain personnel files, and assist with daily human resources tasks. This position requires someone who can work independently, follow up consistently, and handle confidential information with discretion.

Responsibilities

• Coordinate onboarding for new employees, including distributing paperwork, collecting required documents, and tracking completion.
• Create, organize, and maintain accurate electronic and physical employee files.
• Review personnel files for missing, incomplete, or expired documents and follow up with employees.
• Track required training, certifications, licenses, and other employment documentation.
• Assist with interview scheduling, offer letters, orientation, and communication with candidates and new hires.
• Maintain onboarding checklists and provide status updates to HR leadership.
• Enter and update employee information in designated HR and payroll systems.
• Support employee changes and offboarding documentation as directed.
• Respond to routine employee questions and refer matters requiring further review to HR leadership.
• Assist with personnel file audits and other administrative HR tasks.

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree in human resources, business administration, or a related field preferred.
• At least one year of experience in human resources, employee onboarding, personnel records, or administrative support preferred.
• Behavioral health or healthcare experience is a plus.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities, meet deadlines, and follow through without frequent reminders.
• Clear written and verbal communication skills.
• Proficiency with Microsoft Office, including Outlook, Word, and Excel and Adobe.
• Ability to handle sensitive employee information confidentially and professionally.
• Availability to work in office during the assigned schedule.

Holistic Behavioral Health is an equal opportunity employer.