Employee Experience Transformation Lead

Northern Trust Corp

Chicago (IL)

Hybrid

USD 114,700 - 194,900

Full time

14 days+

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Benefits offered by this job

Comprehensive benefits package including retirement and health benefits
Paid time off and caregiver leave
Discretionary bonus program

Job summary

Northern Trust Corp is looking for an Employee Experience Transformation and Design Lead in Chicago, IL. This hybrid role involves reimagining how work gets done, focusing on employee and manager experiences through design and transformation strategies.

The ideal candidate has 5–10+ years of experience in relevant fields and will lead initiatives that redesign workflows for efficiency and innovation. Join a company committed to exceptional service and employee-centered approaches.

Qualifications

  • 5–10+ years of experience in Experience Design or related fields.
  • History of delivering enterprise-scale transformation initiatives.
  • Strong ability to influence and drive change within complex organizations.

Responsibilities

  • Redesign employee experiences across workforce journeys like onboarding.
  • Drive high-impact transformation efforts from concept to implementation.
  • Collaborate with senior leadership to shape transformation priorities.
  • Design workflows integrating process, technology, and AI.

Skills

Experience Design
Digital Transformation
Service Design
Management Consulting
Customer Experience Transformation

Education

Bachelor's degree in Business, Data Science, Computer Science, Statistics, Finance, or Math

Job description

Northern Trust Corp is looking for an Employee Experience Transformation and Design Lead in Chicago, IL. This hybrid role involves reimagining how work gets done, focusing on employee and manager experiences through design and transformation strategies.

The ideal candidate has 5–10+ years of experience in relevant fields and will lead initiatives that redesign workflows for efficiency and innovation. Join a company committed to exceptional service and employee-centered approaches.

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