Senior Experience Lead

Synergis; Atlanta (GA); Hybrid; USD 96,432 - 112,963; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k benefits

Commuter benefits

Job summary

A workforce solutions partner is seeking Senior Experience Leads to support digital modernization efforts. This leadership role requires experience in managing major experience portfolios, partnering with Product and Engineering teams, and driving organizational transformation. Candidates should have a proven track record in cross-functional leadership and enterprise transformation. The position offers an hourly pay rate of $70–82 and includes the option for hybrid work, with candidates needing to be within 180 miles of key hubs.

Qualifications

• Principal / Experience Design Director-level experience in large organizations.
• Proven portfolio ownership with strong leadership DNA.
• Experience in navigating enterprise transformation.

Responsibilities

• Own and lead a major experience portfolio.
• Act as a change leader in organizational transformation.
• Partner with Product and Engineering leadership.

Skills

Cross-functional leadership

Enterprise transformation

Strategic judgment

Collaboration

Job description

Candidates must be within 180 miles of one of the following hubs:

Overview

We are hiring multiple Senior Experience Leads (SXLs) to support a large-scale digital modernization effort within a complex enterprise environment. This is a true senior leadership role—designed for experienced design leaders who operate as change agents, not traditional UX Leads.

SXLs will own major experience portfolios and work in close partnership with Product and Engineering to evolve ownership models, accountability, and ways of working across the organization.

This role is ideal for leaders who bring structure to ambiguity, can influence at scale, and know how to help large teams move faster during periods of transformation.

What You’ll Do

• Own and lead a major experience portfolio, with accountability for vision, outcomes, and execution quality
• Act as a change leader, helping redefine ownership models, operating rhythms, and cross-functional collaboration
• Partner deeply with Product and Engineering leadership to align experience strategy with roadmaps and delivery
• Bring clarity and structure in ambiguous environments, enabling teams to move decisively through transformation
• Set experience direction at an enterprise level, balancing near‑term delivery with long‑term modernization goals
• Influence senior stakeholders during reorgs, operating‑model shifts, and modernization initiatives
• Elevate experience quality through systems thinking, governance, and scalable design practices

What We’re Looking For

• Principal / Experience Design Director–level experience (or equivalent) in large, complex organizations
• Proven portfolio ownership with strong cross‑functional leadership DNA
• Deep, sustained partnership with Product and Engineering teams at scale
• Demonstrated success navigating enterprise transformation, reorgs, or modernization initiatives
• Ability to create momentum, alignment, and clarity in fast‑moving, evolving environments
• Enterprise mindset with strong strategic judgment and systems thinking

Nice to Have

• Experience in regulated industries (insurance, financial services, healthcare), though not required
• Exposure to modern engineering ecosystems, including mobile platforms (iOS/Android) and AI‑enabled products
• Familiarity with platform‑driven environments and data‑informed decision making
• W2 contract‑to‑hire
• Hourly rate: $70–82/hr
• Hybrid expectations tied to proximity within 180 miles of Atlanta, Phoenix, Chicago, or Dallas

Why This Role

This is a rare opportunity to step into a top‑of‑house experience leadership role during a meaningful enterprise transformation. You’ll have real influence over how experiences are owned, how teams collaborate, and how large organizations evolve—while partnering closely with senior Product and Engineering leaders during a critical modernization phase.

The hourly pay range for this position (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location) is $70.00 to $82.00/hr. Benefits available to full‑time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.

Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

For immediate consideration, please forward your resume to [e-mail]

If you require assistance or an accommodation in the application or employment process, please contact us at [e-mail].

Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at www.synergishr.com.