Senior Experience Design Lead — Digital & Service Experience

Northern Trust Corp; Chicago (IL); On-site; USD 114,500 - 194,700; Full time

Benefits offered by this job

Discretionary bonus program

Job summary

Northern Trust Corp in Chicago, IL is seeking a Senior Experience Design Lead to guide research and design for digital experiences across business units. You will lead design reviews, drive user-centered strategies, and collaborate with cross-functional teams to deliver high-quality experiences.

The role emphasizes human-centered design, prototyping from low-fidelity to high-fidelity, and strong storytelling to influence product and technology decisions.

Qualifications

• Proven ability to apply Human-Centered Design and UI/UX best practices in a professional setting.
• Demonstrated proficiency in information architecture, wireframes, usability testing and research planning.
• Strong visual, interaction, information architecture, and product design skills.

Responsibilities

• Lead research and design for digital experiences within BU products and initiatives.
• Guide design decisions to meet business objectives while centering user needs.
• Collaborate with product, engineering, and other partners in an agile or evolving environment.

Skills

Human-Centered Design

UI/UX Best Practices

Figma & Design Systems

Information Architecture

Wireframing & Prototyping

Presentation & Storytelling

Research Planning

Usability Testing

Cross-Functional Collaboration

Education

Bachelor's or higher in Design or related field

Portfolio demonstrating 9+ years experience

Tools

Figma

Adobe Creative Suite

Job description

Northern Trust Corp in Chicago, IL is seeking a Senior Experience Design Lead to guide research and design for digital experiences across business units. You will lead design reviews, drive user-centered strategies, and collaborate with cross-functional teams to deliver high-quality experiences.

The role emphasizes human-centered design, prototyping from low-fidelity to high-fidelity, and strong storytelling to influence product and technology decisions.