Employee Experience Specialist

Daikin Applied Ltd.; United States; Remote; USD 60,000 - 98,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision insurance

401K with employer match

Paid time off

Tuition reimbursement

Job summary

Daikin Applied, the world’s largest HVAC company, seeks an Employee Experience Specialist. You will provide HR support across the employee lifecycle with a focus on employee-centric, service-oriented solutions and partner with COEs to reinforce a positive experience.

Responsibilities include onboarding, offboarding, benefits, leave administration, and training. A Bachelor’s in HR or related field and 2+ years HR experience are preferred; remote work is available.

Qualifications

• 2+ years HR experience and/or training.
• Proficient in Microsoft Suite.
• Understanding of HR policies and employment law preferred.
• Ability to respond to employee inquiries with professionalism.

Responsibilities

• Provide HR support on general HR matters including employee relations and performance management.
• Serve as first point of contact for employee inquiries on policies, pay, and programs.
• Manage benefits and leave administration including FMLA, ADA, and workers’ compensation.
• Assist with onboarding, exit interviews, and employee engagement initiatives.
• Conduct HR trainings and support policy interpretation.

Skills

HR experience

Communication

Problem solving

Education

Bachelor’s degree in Human Resources or related field

PHR or SHRM Certification

Tools

Microsoft Office

Job description

Join the world’s largest HVAC company!

Daikin Applied is seeking an Employee Experience Specialist! You will have the ability to make an impact and shape your career with a company that is passionate about growth along with support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor!

Location:

Remote

The Employee Experience Specialist will be responsible for providing functional knowledge and judgement to problem solve and address employee questions and concerns. Under general supervision, you will ensure a positive employee experience for the entire employee lifecycle with a focus of providing employee-centric, service-oriented support for the organization. You will provide support in all facets of HR, working with the Centers of Excellence (COE), supporting employee onboarding, offboarding, retention, policy interpretation, and application.

Your Responsibilities:

• Provide HR support to employees on general HR matters, including employee relations, performance management, and talent development, utilizing proper escalation when needed and ensuring consistent interpretation and application of established HR policies and practices throughout the company

• Maintain knowledge of legal requirements and government reporting regulations affecting human resources functions and ensure compliance with policies, procedures, and reporting

• Serve as the first point of contact for employees; responding to inquiries or concerns regarding HR policies, procedures, and programs, pay, and other employee questions

• Communicate effectively with all levels of the organization to ensure issues are addressed and resolved promptly as well as collaborating with HR Partners to incorporate employee insights into organizational strategies

• Manage benefits and leave administration, including short-term disability, workers’ compensation, ADA, FMLA and personal leave

• Assist with new hire orientation and facilitate the integration of new employees into the company

• Conduct training on HR programs and initiatives

• Provide proactive, innovative, and business-focused HR solutions based on knowledge of the business, employees, and established objectives

• Ensure consistent interpretation and application of established HR policies and practices throughout the company

• Navigate confidential employee relations issues, investigations, and consulting to mid-level management to include making recommendations regarding discipline and termination and advises management in appropriate resolution of employee relations issues.

• Assist with employee engagement initiatives

• Conduct exit interviews, monitor findings and present findings to Employee Services Manager

• Participate in or lead various HR projects as assigned while ensuring alignment with company goals and initiatives

• Other duties as assigned

Your Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, orrelated field
• 2+ yearsHR experience and/ortraining
• Proficient in Microsoft Suite
• PHR or SHRM Certification(preferred)
• Preferred understanding of human resource policies and procedures, with a working knowledge of employment/labor laws and best practices

Your Benefits:

Daikin Applied offers the following benefits for this position, subject to applicable eligibility requirements:

• Multiple medical insurance plan options + dental and vision insurance
• 401K retirement plan with employer match
• Paid time off and company paid holidays
• Paid sick time in accordance with the federal, state and local law
• Tuition Reimbursement after 6 months of continuous service

Work visa sponsorship is not available for this position.

The typical annual base salary for this position ranges from $59,500 to $97,900 in Minnesota. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location.

Employment is contingent upon successful completion of pre-employment requirements, including verification of employment history, education, background screening, and drug testing where permitted by law. Safety-sensitive positions may require cannabis (marijuana) testing. All testing and employment decisions will comply with applicable federal, state, and local laws.

If you’re looking for an engaging career with growth opportunities in a supportive environment, you’ll love a career at Daikin Applied!