Employee Experience Specialist

Daikin Applied Ltd.; Massachusetts; Remote; USD 60,000 - 98,000; Full time

Benefits offered by this job

Medical, dental & vision

401K with employer match

Paid time off & holidays

Tuition reimbursement

Job summary

Daikin Applied Ltd. is seeking an Employee Experience Specialist to provide HR support, manage benefits and leave, and drive employee engagement in a remote setting. You will be the main contact for HR policies, participate in onboarding, and support performance management across the organization.

The role requires a Bachelor’s degree in HR or related field, 2+ years HR experience, and proficiency with Microsoft Office. PHR or SHRM certification is preferred.

Qualifications

• Bachelor’s degree in HR, Business Administration, or related field.
• 2+ years HR experience and/or training.
• Proficient in Microsoft Office Suite.
• PHR or SHRM Certification (preferred).

Responsibilities

• Provide HR support to employees on general HR matters and policies, ensuring consistent interpretation and escalation as needed.
• Serve as first point of contact for employee questions regarding HR policies, pay, and programs.
• Manage benefits and leave administration (FMLA, short-term disability, workers’ comp, ADA).
• Assist with onboarding, training, and employee engagement initiatives; support performance management and talent development.
• Navigate confidential employee relations issues, conduct investigations, and advise management on resolutions.

Skills

HR experience

Microsoft Suite

Education

Bachelor’s degree in HR or related field

PHR or SHRM certification (preferred)

Job description

Join the world's largest HVAC company! Daikin Applied is seeking an Employee Experience Specialist! You will have the ability to make an impact and shape your career with a company that is passionate about growth along with support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor!

Location: Remote

Your Responsibilities:

• Provide HR support to employees on general HR matters, including employee relations, performance management, and talent development, utilizing proper escalation when needed and ensuring consistent interpretation and application of established HR policies and practices throughout the company
• Maintain knowledge of legal requirements and government reporting regulations affecting human resources functions and ensure compliance with policies, procedures, and reporting
• Serve as the first point of contact for employees; responding to inquiries or concerns regarding HR policies, procedures, and programs, pay, and other employee questions
• Communicate effectively with all levels of the organization to ensure issues are addressed and resolved promptly as well as collaborating with HR Partners to incorporate employee insights into organizational strategies
• Manage benefits and leave administration, including short-term disability, workers’ compensation, ADA, FMLA and personal leave
• Assist with new hire orientation and facilitate the integration of new employees into the company
• Conduct training on HR programs and initiatives
• Provide proactive, innovative, and business-focused HR solutions based on knowledge of the business, employees, and established objectives
• Ensure consistent interpretation and application of established HR policies and practices throughout the company
• Navigate confidential employee relations issues, investigations, and consulting to mid-level management to include making recommendations regarding discipline and termination and advises management in appropriate resolution of employee relations issues.
• Assist with employee engagement initiatives
• Conduct exit interviews, monitor findings and present findings to Employee Services Manager
• Participate in or lead various HR projects as assigned while ensuring alignment with company goals and initiatives
• Other duties as assigned

Your Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field
• 2+ years HR experience and/or training
• Proficient in Microsoft Suite
• PHR or SHRM Certification (preferred)
• Preferred understanding of human resource policies and procedures, with a working knowledge of employment/labor laws and best practices

Your Benefits:

• Multiple medical insurance plan options + dental and vision insurance
• 401K retirement plan with employer match
• Paid time off and company paid holidays
• Paid sick time in accordance with the federal, state and local law
• Tuition Reimbursement after 6 months of continuous service

Work visa sponsorship is not available for this position.

The typical annual base salary for this position ranges from $59,500 to $97,900 in Minnesota. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location.

Employment is contingent upon successful completion of pre-employment requirements, including verification of employment history, education, background screening, and drug testing where permitted by law. Safety-sensitive positions may require cannabis (marijuana) testing. All testing and employment decisions will comply with applicable federal, state, and local laws.

If you're looking for an engaging career with growth opportunities in a supportive environment, you'll love a career at Daikin Applied! Building a more sustainable planet. Creating comfortable, healthy spaces for people to connect, live and work. Perfecting the air we share. Daikin Applied is not just an HVAC company. We're part of a global technology powerhouse that uses Heating, Ventilation and Air Conditioning (HVAC) to transform the world. We're innovators and leaders. Not only as a business, but as individuals. You see, we're not just innovating on the outside. We're innovating on the inside to unlock people's unlimited potential and bring out the diverse and groundbreaking ideas that will help us solve today's most pressing challenges. That's why Daikin offers more than a job. Here's where you'll be heard, be valued, belong -- and be able to make your mark. Over the past several years, we've proudly welcomed several organizations into our family, each bringing unique strengths, deep expertise, and talented teams. As we continue to grow, these partners play a vital role in expanding our capabilities and shaping the future of our organization. Whichever Daikin Applied company you join, you’ll be part of a unified, supportive environment where you can make an impact and grow your career.