Employee Experience Specialist

Socket.dev; New York (NY); On-site; USD 80,000 - 110,000; Full time

Job summary

Algolia is seeking an Employee Experience Specialist to shape and continuously improve experiences across the employee lifecycle. You will partner with People, IT, Workplace, Talent Acquisition, and business leaders to create measurable, scalable programs that impact onboarding, listening, and engagement from day one through major milestones.

The role focuses on onboarding, employee listening, and engagement, using data and feedback to drive automation, improved manager effectiveness, and a

Responsibilities

• Own the end-to-end onboarding experience for new hires and continuously improve it.
• Lead engagement, pulse, onboarding, and lifecycle surveys with timely, actionable insights.
• Develop communications and resources to help leaders translate feedback into action.
• Establish governance for a scalable employee listening strategy across teams.
• Identify friction points and design automated touchpoints to improve onboarding and lifecycle experiences.

Job description

At Algolia, we’re proud to be a pioneer and market leader in AI Search, empowering 18,000+ businesses to deliver blazing-fast, predictive search and browse experiences at internet scale. Every week, we power over 30 billion search requests — four times more than Microsoft Bing, Yahoo, Baidu, Yandex, and DuckDuckGo combined.

In 2021, we raised $150 million in Series D funding, quadrupling our valuation to $2.25 billion. This strong foundation enables us to keep investing in our market-leading platform and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens.

About the Role

We're looking for an Employee Experience Specialist to shape and continuously improve the experiences that matter most across the employee lifecycle.

Initially focused on onboarding, employee listening, and engagement, you'll partner across People, IT, Workplace, Talent Acquisition, and business leaders to create programs that are measurable, scalable, and engaging. You'll combine data, technology, and employee feedback to improve how employees experience Algolia from day one through key career milestones.

Success in this role means creating experiences that increase employee engagement, strengthen manager effectiveness, and enable the People team to operate more efficiently through thoughtful design, automation, and continuous improvement.

Key Responsibilities

Onboarding:

• Own and continuously improve the end-to-end onboarding experience for new hires.
• Design programs that accelerate engagement, connection, and early productivity during the first 30, 60, and 90 days.
• Use employee feedback and business metrics to identify opportunities for improvement.
• Partner with Talent Acquisition, People Operations, IT, Workplace, Learning & Development, and business leaders to deliver a seamless onboarding experience.
• Identify opportunities to automate onboarding communications, workflows, and employee touchpoints.

Employee Listening:

• Own the execution and continuous improvement of engagement, pulse, onboarding, and lifecycle surveys.
• Deliver timely reporting and actionable insights to leaders and managers.
• Develop communications, resources, and action-planning materials that help leaders turn feedback into action.
• Establish governance that creates a consistent, scalable employee listening strategy.

Employee Experience:

• Analyze employee feedback and program data to identify trends, risks, and opportunities.
• Translate qualitative and quantitative insights into recommendations that improve engagement, retention, and employee experience.
• Measure program effectiveness and continuously improve key employee lifecycle experiences.
• Help build a connected employee lifecycle across onboarding, development, engagement, internal mobility, and offboarding.
• Identify friction points and recommend