Employee Experience Specialist

Triwill Group; New York (NY); Hybrid; USD 100,000 - 110,000; Full time

Job summary

Algolia is hiring an Employee Experience Specialist to shape onboarding, listening, and engagement programs. You will partner with People, IT, Workplace, and Talent Acquisition to design scalable experiences driven by data and feedback.

The role emphasizes automation, AI, and continuous improvement to enhance the employee lifecycle and management enablement. You will own end-to-end onboarding, lead engagement surveys, and deliver timely insights to leaders while shaping cross-functional programs

Qualifications

• Experience designing or improving employee experience programs, onboarding, engagement, or employee listening initiatives.
• Strong analytical skills to translate feedback into actionable recommendations.
• Excellent written and verbal communication for reports and stakeholder updates.
• Experience partnering across multiple teams to deliver programs and influence outcomes.

Responsibilities

• Onboarding: Own and improve end-to-end onboarding for new hires and design programs for first 30, 60, 90 days.
• Employee Listening: Manage surveys, deliver insights, and create action-ready materials for leaders.
• Employee Experience: Analyze feedback to identify trends and translate insights into improvements.
• Automation & Continuous Improvement: Identify opportunities to automate workflows and leverage AI in programs.

Skills

Employee experience programs

Onboarding improvement

Engagement measurement

Employee listening

Automation & AI mindset

Tools

Lattice

Seismic

Job description

At Algolia, we’re proud to be a pioneer and market leader in AI Search, empowering 18,000+ businesses to deliver blazing-fast, predictive search and browse experiences at internet scale. Every week, we power over 30 billion search requests - four times more than Microsoft Bing, Yahoo, Baidu, Yandex, and DuckDuckGo combined.

In 2021, we raised $150 million in Series D funding, quadrupling our valuation to $2.25 billion. This strong foundation enables us to keep investing in our market-leading platform and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens.

About the Role

We're looking for an Employee Experience Specialist to shape and continuously improve the experiences that matter most across the employee lifecycle.

Initially focused on onboarding, employee listening, and engagement, you'll partner across People, IT, Workplace, Talent Acquisition, and business leaders to create programs that are measurable, scalable, and engaging. You'll combine data, technology, and employee feedback to improve how employees experience Algolia from day one through key career milestones.

Success in this role means creating experiences that increase employee engagement, strengthen manager effectiveness, and enable the People team to operate more efficiently through thoughtful design, automation, and continuous improvement.

Key Responsibilities

Onboarding:

• Own and continuously improve the end-to-end onboarding experience for new hires.
• Design programs that accelerate engagement, connection, and early productivity during the first 30, 60, and 90 days.
• Use employee feedback and business metrics to identify opportunities for improvement.
• Partner with Talent Acquisition, People Operations, IT, Workplace, Learning & Development, and business leaders to deliver a seamless onboarding experience.
• Identify opportunities to automate onboarding communications, workflows, and employee touchpoints.

Employee Listening:

• Own the execution and continuous improvement of engagement, pulse, onboarding, and lifecycle surveys.
• Deliver timely reporting and actionable insights to leaders and managers.
• Develop communications, resources, and action-planning materials that help leaders turn feedback into action.
• Establish governance that creates a consistent, scalable employee listening strategy.

Employee Experience:

• Analyze employee feedback and program data to identify trends, risks, and opportunities.
• Translate qualitative and quantitative insights into recommendations that improve engagement, retention, and employee experience.
• Measure program effectiveness and continuously improve key employee lifecycle experiences.
• Help build a connected employee lifecycle across onboarding, development, engagement, internal mobility, and offboarding.
• Identify friction points and recommend scalable improvements that enhance the employee experience.
• Use employee feedback, operational data, and stakeholder insights to inform future program design.

Automation & Continuous Improvement:

• Identify opportunities to simplify, standardize, and automate Employee Experience programs and workflows.
• Leverage AI and automation to improve onboarding, employee communications, survey administration, reporting, and insight generation.
• Partner with IT and system owners to optimize tools, integrations, and employee experience technologies.

Qualifications

• Experience designing or improving employee experience programs, onboarding, engagement, or employee listening initiatives
• Strong analytical skills with the ability to translate employee feedback into actionable recommendations
• Excellent written and verbal communication skills with experience creating reports, presentations, and stakeholder communications
• Experience partnering across multiple teams to deliver programs and influence outcomes
• A continuous improvement mindset, with experience simplifying processes through technology, automation, or AI
• Comfort working with employee experience platforms, survey tools, collaboration technologies, and reporting systems

Preferred Qualifications

• Experience with Lattice, Seismic, or similar employee experience platforms
• Experience supporting global or distributed organizations
• Familiarity with AI-enabled productivity tools and workflow automation
• Experience designing employee journey maps or lifecycle frameworks

What Success Looks Like

Within your first year, you will:

• Deliver a consistent, measurable onboarding experience that improves new hire readiness and engagement
• Establish an employee listening program that provides leaders with timely, actionable insights
• Increase efficiency by simplifying or automating key employee experience workflows
• Strengthen manager enablement through clear reporting, communications, and action planning
• Build trusted partnerships across the People team and key business stakeholders
• Identify opportunities to continuously improve the employee lifecycle through data, technology, and employee feedback

#LI-Hybrid

Algolia does not discriminate on the basis of race, color, religion, sex, age, national origin, military status, veteran status, disability status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

The annual base salary compensation range for this role reflects market pay data within this location. The exact compensation offered for this role may vary depending on specific location and job-related knowledge, technical skills, and experience; and is only one part of our Total Rewards philosophy to compensate and recognize employees for their work.

Base Salary Pay Range

$100,000 - $110,000 USD

FLEXIBLE WORKPLACE STRATEGY:

Algolia’s flexible workplace model is designed to empower all Algolians to fulfill our mission to power search and discovery with ease. We place an emphasis on an individual’s impact, contribution, and output, over their physical location. Algolia is a high-trust environment and many of our team members have the autonomy to choose where they want to work and when.

We have a global presence with offices in Paris, NYC, London, Sydney and Bucharest, however we also offer many of our team members the option to work remotely either as fully remote or hybrid-remote employees. Positions listed as "Remote" are only available for remote work within the specified country. Positions listed within a specific city are only available in that location - depending on the role it may be available with either a hybrid-remote or in-office schedule.

WE’RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES:

• GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment.
• TRUST - Willingness to trust our co-workers and to take ownership.
• CANDOR - Ability to receive and give constructive feedback.
• CARE - Genuine care about other team members, our clients and the decisions we make in the company.
• HUMILITY - Aptitude for learning from others, putting ego aside.

We’re looking for talented, passionate people to help build the world’s best search and discovery technology. We value autonomy, diversity, and collaboration. We’re committed to creating an inclusive workplace where everyone is respected and supported -regardless of race, age, ancestry, religion, sex, gender identity, sexual orientation, marital status, color, veteran status, disability, or socioeconomic background.