Employee Experience Programs Coordinator

Northwestern Medicine; Chicago (IL); On-site; USD 55,000 - 70,000; Full time

Job summary

Northwestern Medicine is seeking an Employee Programs Coordinator to support non-benefited internal programs, events and activities system-wide under the Corporate Human Resources division.

The role requires strong organizational and communication skills, advanced Microsoft Office proficiency, and experience with PO requisitions, invoice processing, and project management. You will coordinate Day One orientation and collaborate with HRIS and IT partners to improve processes.

Qualifications

• Requires Bachelor's Degree and 3-5 years business experience.
• Advanced knowledge of Microsoft Office Suite (Outlook, Word, PowerPoint, Excel).
• Experience with purchase orders and invoice processing.
• Strong organizational, communication and interpersonal skills.
• Ability to manage multiple projects and events concurrently.
• Good time management and customer service skills.
• Project management knowledge and experience.
• Strong initiative and attention to detail; collaborative team player.

Responsibilities

• Assists in operation of non-benefited internal programs, events and activities at system level.
• Updates guidelines, processes and procedures for employee programs and events.
• Responds to employee inquiries in Service Now and trains MyNM Service Center staff.
• Designs and maintains intranet pages and vendor websites for workforce communication.
• Runs reports and applies analytical skills to improvement projects (e.g., Apparel Program).
• Collaborates with HRIS and vendor IT teams on data solutions.
• Assists with budget development and monitoring; creates purchase orders and handles invoices.
• Builds relationships with external vendors and coordinates events with senior leadership.
• Manages scheduling, room setup, catering, and communications for employee events.

Skills

MS Office Suite

Purchase Orders

Invoice Processing

Communication

Interpersonal Skills

Time Management

Customer Service

Project Management

Creativity

Teamwork

Education

Bachelor's Degree

Tools

PeopleSoft

ServiceNow

SharePoint

Microsoft Excel

Job description

Northwestern Medicine is seeking an Employee Programs Coordinator to support non-benefited internal programs, events and activities system-wide under the Corporate Human Resources division.

The role requires strong organizational and communication skills, advanced Microsoft Office proficiency, and experience with PO requisitions, invoice processing, and project management. You will coordinate Day One orientation and collaborate with HRIS and IT partners to improve processes.