Employee Experience & Internal Events Lead (Fully Remote)

HighLevel; United States; Remote; USD 90,000 - 150,000; Full time

Job summary

HighLevel is seeking a strategic Employee Experience leader to design culture-defining experiences for a globally distributed, remote-first team. You will own programs from concept to execution, shaping how colleagues connect, participate, and feel valued across time zones.

Collaborating with executive partners, you will craft campaigns, measure impact, and continuously improve events using data, automation, and feedback, helping HighLevel scale its culture as it grows.

Qualifications

• Design culture-defining experiences that strengthen connection and belonging across a remote workforce.
• Deliver internal events end-to-end, from Leadership Kickoff to the Global Retreat.
• Build repeatable playbooks and SOPs, using data to improve programs.

Responsibilities

• Write clear, compelling communications that build excitement and drive participation.
• Partner with the Chief of Staff on company-wide messaging and channel strategy.
• Capture and share employee stories to bring HighLevel's culture to life.
• Use data and feedback to continuously improve programs, vendors, and events.
• Apply AI and automation to enhance planning, communications, and reporting.

Job description

• Design culture-defining experiences that strengthen connection and belonging across a remote workforce.
• Build the annual employee experience calendar and drive participation through creative campaigns.
• Measure program impact through participation and feedback, partnering with org effectiveness.

Signature Internal Events:

• Deliver best-in-class internal events end-to-end, from Leadership Kickoff to the Global Retreat.
• Own the full attendee journey and manage agencies and vendors across venues, production, and travel.
• Ensure every event reflects HighLevel's culture through programming, environment, and details.

Communications & Storytelling:

• Write clear, compelling communications that build excitement and drive participation.
• Partner with the Chief of Staff on company-wide messaging and channel strategy.
• Capture and share employee stories to bring HighLevel's culture to life.

Operational Excellence:

• Build repeatable playbooks, SOPs, and frameworks for every major program.
• Use data and feedback to continuously improve programs, vendors, and events.
• Apply AI and automation to enhance planning, communications, and reporting.

HighLevel

HighLevel is an AI-powered business operating system for agencies, entrepreneurs, and SMBs, enabling them to build, automate, and scale. With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership.