Employee Experience & Engagement Lead

COMMUNITY ACTION STOPS ABUSE Inc; Saint Petersburg (FL); Sur place; USD 42 000 - 60 000; Plein temps

Résumé du poste

COMMUNITY ACTION STOPS ABUSE Inc is seeking an Employee Engagement Coordinator to enhance the employee experience, lead engagement initiatives, and strengthen onboarding and development programs. The role focuses on creating meaningful staff connections, improving onboarding, and promoting retention across CASA locations in Pinellas County.

The position requires 2+ years in HR or client-facing social services, with a preference for domestic violence survivor experience.

Qualifications

• Minimum of two years of experience in Human Resources or direct client-facing work in social services/human services.
• Two years of prior experience working directly with domestic violence survivors preferred.
• Ability to maintain confidentiality.
• Willing to work a flexible schedule including evenings, weekends, overnights, and holidays.
• Ability to work in multiple locations throughout Pinellas County.
• Consent to sign CASA’s HR Confidentiality Agreement.
• Proficient in MS-Office or other database programs.
• Excellent interpersonal and customer service skills.
• Strong analytical and problem-solving & leadership skills.
• Ability to work independently with excellent follow-through.
• Must be able to climb stairs and lift at least 50 pounds.
• Valid Florida driver’s license (to be verified annually).
• Willingness and ability to drive agency vehicles.
• Background check participation.

Responsabilités

• Chair and manage the staff committee to plan engagement activities.
• Organize and oversee staff events, meetings, and activities to promote team morale.
• Develop strategies to enhance staff engagement and connectivity.
• Facilitate onboarding and offboarding to ensure a smooth process.
• Assess and improve onboarding experiences.
• Develop and distribute employee surveys and analyze results for action.
• Create and maintain a career path for direct service staff.
• Integrate CASA training into the Learning Management System and maintain records.
• Develop training programs aligned with goals and deliver training.
• Support retention through culture initiatives and staff development.
• Complete other duties as assigned.

Connaissances

Interpersonal skills

Customer service

Analytical skills

Problem solving

Leadership

Independent work

Follow-through

Ability to lift 50 lbs

Driver’s license

Drive agency vehicles

Outils

MS-Office Suite

Description du poste

COMMUNITY ACTION STOPS ABUSE Inc is seeking an Employee Engagement Coordinator to enhance the employee experience, lead engagement initiatives, and strengthen onboarding and development programs. The role focuses on creating meaningful staff connections, improving onboarding, and promoting retention across CASA locations in Pinellas County.

The position requires 2+ years in HR or client-facing social services, with a preference for domestic violence survivor experience.