Employee Engagement Coordinator

CASA Pinellas; Saint Petersburg (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

CASA Pinellas is seeking an Employee Engagement Coordinator to enhance the employee experience, promote engagement, and support retention initiatives. The role focuses on onboarding improvements, developing staff connections, and implementing programs that strengthen satisfaction and development.

The position reports to the HR Manager and requires flexible scheduling, confidentiality, and the ability to work across multiple Pinellas County locations.

Qualifications

• Minimum of two years of experience in Human Resources or direct client-facing work in social services/human services.
• Ability to maintain confidentiality and handle sensitive information.
• Willingness to work a flexible schedule including some evenings, weekends, overnights, and holidays.

Responsibilities

• Lead Staff Engagement Initiatives: chair and manage the staff committee; organize staff events and activities; promote team building and morale.
• Onboarding & Orientation: facilitate onboarding/offboarding; assess and enhance onboarding experience; implement improvements.
• Employee Feedback & Analysis: design and manage employee surveys; analyze results; collaborate with leadership on action plans.
• Training & Development: develop career paths; integrate trainings into Learning Management System; plan and deliver training.

Skills

HR experience

Client-facing

Confidentiality

Organizational skills

Flexible schedule

Tools

MS-Office Suite

Job description

24 Hour Domestic Violence Hotline: [phone] | www.casapinellas.org/chat

Employee Engagement Coordinator Job ID 11299 // Posted October 19, 2026

POSITION TITLE: Employee Engagement Coordinator

REPORTS TO: HR Manager

MAJOR FUNCTION: This position focuses on enhancing the employee experience, promoting engagement, learning, and supporting retention initiatives. The Employee Engagement Coordinator will lead efforts to create meaningful connections among staff, improve onboarding processes, and implement programs that strengthen employee satisfaction and development.

FLSA STATUS: Full-Time/Exempt

Illustrative Duties:

• Lead Staff Engagement Initiatives:
  • Chair and manage the staff committee to ensure collaborative planning and execution of engagement activities.
  • Organize and oversee staff events, staff meetings, celebrations, and activities throughout the year to promote team building and morale.
  • Develop strategies to enhance staff engagement, collaboration, and connectivity.
• Onboarding & Orientation:
  • Facilitate the HR onboarding & offboarding process to ensure staff have a seamless onboarding experience.
  • Assess and enhance the employee onboarding experience to ensure smooth integration into CASA’s culture.
  • Develop and implement onboarding improvements based on feedback and best practices.
• Employee Feedback & Analysis:
• Develop, distribute, and manage employee surveys to gather insights, capture ideas, and measure engagement and satisfaction.
• Analyze survey results and collaborate with leadership to create actionable plans for improvement.
• Training & Development:
  • Develop & maintain a career path structure for direct service staff.
  • Integrate CASA’s internal trainings into the Learning Management System & maintain the database.
  • Develop training programs aligned with organizational goals and employee needs. Plan & execute on delivery of training.
• Culture & Retention:
  • Serve as a resource for initiatives that strengthen CASA’s workplace culture and support staff retention strategies.
  • Develop strategies to enhance staff retention.
• Other:
  • Complete all other duties as assigned.

Minimum Qualifications:

• Minimum of two years of experience in Human Resources OR direct client-facing work in social services/human services required.
• Two years of prior experience working directly with domestic violence survivors preferred.
• Ability to maintain confidentiality.
• Must be willing to work a flexible schedule that may include some evenings, weekends, overnights, and holidays.
• Must have the ability to work in multiple locations throughout Pinellas County.
• Proficient in MS-Office suite or other database programs.
• Excellent interpersonal and customer service skills.
• Strong analytical and problem-solving & leadership skills.
• Ability to work independently with excellent follow through skills.
• Possess the ability to climb stairs and lift at least 50 pounds.
• Possess a valid Florida State Driver’s License to be verified annually.
• Demonstrate a willingness and ability to drive agency vehicles.
• Agree to participate in a background check.
• Must agree to sign CASA’s HR Confidentiality Agreement.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer.

Get Connected

24 Hour Domestic Violence Hotline:
[phone]

Casa is registered with the state under the solicitation of contributions act of 1992. A copy of the official registration (#sc-02116) and financial information may be obtained from the division of consumer services by calling 1-800-435-7352 toll-free within the state (1-850-410-3800 outside florida). Registration does not imply endorsement, approval, or recommendation by the state. Visit 800helpfla.Com for more information.