Employee Engagement Specialist (Phoenix, AZ) - Austin Commercial

Austin External; Phoenix (AZ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

ESOP

Job summary

Austin Commercial in Phoenix, AZ seeks an Employee Engagement Specialist to support the Phoenix division and lifecycle initiatives across the company. You will own onboarding, 60-day check-ins, and engagement interviews while safeguarding confidentiality and delivering actionable insights.

The role partners with HR Generalist, leadership, and culture teams to strengthen engagement, retention, and employee-owner experience. Local onsite work is required.

Qualifications

• 2-5 years in HR, employee engagement, onboarding or related role.
• Ability to create welcoming employee experiences and build trust with staff and leadership.
• Experience conducting structured interviews and documenting feedback objectively.
• Organize qualitative/quantitative data, identify themes, and communicate insights.
• Knowledge of confidentiality, I-9 requirements, and escalation of sensitive concerns.
• Strong written and verbal communication with adaptability to different stakeholders.

Responsibilities

• Own the local Phoenix onboarding experience, coordinating readiness and logistics.
• Complete I-9 activity accurately and maintain audit-ready documentation.
• Schedule and conduct structured 60-day check-ins for new hires.
• Conduct voluntary exit interviews and capture objective feedback.
• Develop and run engagement initiatives, surveys, forums, and events.
• Identify onboarding and culture themes and close feedback loops.

Skills

Employee engagement

Structured interviewing

Data analysis

Confidentiality

I-9 compliance

Interpersonal communication

MS Office

Education

Bachelor's degree in HR/Business Administration

Tools

HRIS

Case-management system

Dashboard/reporting tools

Job description

Employee Engagement Specialist (Phoenix, AZ) - Austin Commercial

Job Category: Human Resources

Requisition Number: EMPLO034085

Full-Time

On-site

Description

Austin Industries is one of the nation’s largest, most diversified U.S.-based construction companies. With more than 8,000 employee-owners, Austin Industries provides nearly every type of civil, commercial and industrial construction services through the expertise of our operating companies: Austin Bridge & Road, Austin Commercial and Austin Industrial.

Austin Commercial has an outstanding opportunity for a Employee Engagement Specialist to support our Phoenix, Arizona division and employee lifecycle initiatives across Austin Commercial. This role owns key employee experiences, including Phoenix onboarding, 60-day check-ins, engagement interviews, voluntary exit interviews, and workforce insights.

Successful candidates will combine warm, employee-focused service with strong process discipline, structured interviewing, analytical thinking, and sound judgment. The Employee Engagement Specialist will create consistent lifecycle experiences, listen objectively, protect confidentiality, identify trends, and partner with the people department and leadership to strengthen engagement and retention.

Don’t miss your chance to help create a welcoming, connected, and engaging employee-owner experience at Austin Commercial!

Responsibilities:

• Owns the local Phoenix onboarding experience, coordinating readiness, communications, site-logistics, orientation logistics, documentation, and follow-up
• Completes I-9 activity accurately and within required timelines, maintains audit-ready documentation, resolves routine gaps, and escalates exceptions or compliance concerns
• Schedules and conducts structured 60-day check-ins for Phoenix and designated Austin Commercial new hires using approved questions and consistent documentation
• Conducts voluntary exit interviews across assigned locations and engagement interviews as requested, creating a respectful environment and capturing objective feedback
• Develops and implements employee engagement and experience initiatives, including annual surveys, internal forums such as lunch-and-learns, and community activities
• Listens for themes related to onboarding, culture, manager support, training, benefits awareness, belonging, and retention; closes the loop on appropriate follow-up items
• Serves as an approachable contact for employee-owner questions about culture, employee experience, and available benefits resources
• Promotes awareness of ESOP, 401(k), and other benefit offerings and directs plan-specific, eligibility, payroll, or advisory questions to the appropriate specialist
• Maintains structured lifecycle interview data, audits completeness, updates dashboards, and analyzes themes, sentiment, completion rates, recurring issues, and location trends
• Provides concise analyses and practical recommendations to help management develop action plans that maintain or improve employee engagement and experience, while distinguishing individual concerns from aggregate patterns and preserving confidentiality
• Partners closely with the HR Generalist, Leadership & Culture team, managers, and leaders to coordinate support and follow-through
• Recognizes and promptly escalates potential compliance, safety, retaliation, harassment, discrimination, or employee-relations concerns without independently investigating
• Tracks commitments, assigns clear owners, and follows through to ensure employee questions and experience concerns are addressed appropriately
• Perform other duties as assigned

Qualifications:

• Have 2-5 years of experience in human resources, employee engagement, onboarding, employee relations support, benefits communications, or a related people-focused role
• Demonstrated ability to create welcoming employee experiences and build trust through responsive, reliable connections with staff and leadership
• Experience conducting structured interviews, asking appropriate follow-up questions, listening neutrally, and documenting feedback objectively
• Ability to organize qualitative and quantitative information, identify themes and sentiment shifts, and communicate concise insights
• Working knowledge of confidentiality expectations, I-9 requirements, and appropriate escalation of sensitive employee concerns
• Excellent interpersonal, written, and verbal communication skills with the ability to adapt to employees, managers, HR partners, and leaders
• Sound judgment and discretion when handling sensitive information and distinguishing fact from interpretation
• Proactive and independent with the ability to take initiative, improve processes, and balance a human-centered approach with data discipline
• Intermediate skills in Microsoft Word, Excel, Outlook, and PowerPoint

Requirements:

• Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field; relevant work experience may substitute
• Experience using an HRIS, case-management system, survey platform, or dashboard/reporting tool is preferred
• Experience supporting multi-location employees, an employee-owned organization, benefits communications, or structured employee listening programs is preferred
• Ability to work onsite in Phoenix, Arizona, and provide lifecycle support across Phoenix and Austin Commercial as assigned
• Occasional day and overnight travel may be required for meetings, onboarding support, training, or employee engagement activities
• Applicants must be legally authorized to work for ANY employer in the United States. Austin Commercial is unable to sponsor or take over sponsorship of an employment visa for this position.

Benefits & Compensation

We offer excellent benefits including medical, dental, life and disability insurance, and a matching 401K plan. We are proud to be a 100% Employee-Owned Company (ESOP)! To learn more about our employee-ownership structure, please go to https://www.austin-ind.com/our-company/100-employee-owned .

Austin Commercial is an Equal Opportunity Employer.

Become an owner of one of North America's most respected and fastest-growing commercial construction firms! Austin Commercial’s employee-owners put our expertise to work in regional and national operations, building iconic projects that set the bar in our industry. Whether world-class airports and aviation facilities, technologically advanced healthcare facilities, cutting-edge educational and research facilities, professional sports stadiums, high-rises, hospitality, and other leading commercial markets, Austin’s industry expertise and ingenuity are second to none. Become an employee-owner today, grow your career, and put your skills to work at Austin Commercial.

Accessibility Note

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs or have accessibility concerns, please contact the People Services Team at [phone].

Equal Opportunity Employer
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