Employee Engagement Specialist (Phoenix, AZ) - Austin Commercial

Austin-Industries; Phoenix (AZ); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

ESOP

Benefits package

Job summary

Austin Commercial is seeking an Employee Engagement Specialist to support the Phoenix, Arizona division and drive lifecycle initiatives across the organization. You will own onboarding, 60-day check-ins, engagement interviews, and workforce insights, partnering with the People Services Team to strengthen engagement and retention.

You will analyze themes, maintain confidentiality, and create consistent experiences while promoting ESOP and other benefits.

Qualifications

• 2–5 years of experience in human resources, employee engagement, onboarding, employee relations support, or a related people-focused role
• Ability to create welcoming employee experiences and build trust through responsive, reliable connections with staff and leadership
• Experience conducting structured interviews, asking appropriate follow-up questions, listening neutrally, and documenting feedback objectively
• Ability to organize qualitative and quantitative information, identify themes and sentiment shifts, and communicate concise insights
• Working knowledge of confidentiality expectations, I-9 requirements, and escalation of sensitive employee concerns
• Excellent interpersonal, written, and verbal communication skills with the ability to adapt to employees, managers, HR partners, and leaders
• Proactive and independent with initiative, and experience balancing human-centered approach with data discipline
• Intermediate skills in Microsoft Word, Excel, Outlook, and PowerPoint

Responsibilities

• Owns the local Phoenix onboarding experience, coordinating readiness, communications, site logistics, orientation logistics, documentation, and follow-up
• Completes I-9 activity accurately and within required timelines, maintains audit-ready documentation, resolves routine gaps, and escalates exceptions or compliance concerns
• Schedules and conducts structured 60-day check-ins for Phoenix and designated Austin Commercial new hires using approved questions and consistent documentation
• Conducts voluntary exit interviews across assigned locations and engagement interviews, capturing objective feedback
• Develops and implements employee engagement and experience initiatives, including annual surveys, internal forums such as lunch-and-learns, and community activities
• Tracks themes related to onboarding, culture, manager support, training, benefits awareness, belonging, and retention; closes the loop on follow-up items
• Serves as an approachable contact for employee-owner questions about culture, experience, and benefits resources
• Promotes awareness of ESOP, 401(k), and other benefit offerings and directs plan-specific questions to the appropriate specialist
• Maintains structured lifecycle interview data, audits completeness, updates dashboards, and analyzes themes, sentiment, completion rates, recurring issues, and location trends
• Provides concise analyses and practical recommendations to help management develop action plans to improve engagement and retention
• Partners with HR Generalist, Leadership & Culture team, managers, and leaders to coordinate support
• Escalates potential compliance, safety, retaliation, harassment, or employee-relations concerns as needed
• Tracks commitments and follows through on employee questions and experience concerns
• Performs other duties as assigned

Skills

Interpersonal communication

Written communication

Verbal communication

Analytical thinking

Confidentiality and trust

Education

Bachelor's degree in Human Resources or related field

Tools

HRIS

Case-management system

Survey platform

Dashboard/reporting tool

Job description

Employee Engagement Specialist (Phoenix, AZ) - Austin Commercial

Job Category: Human Resources

Requisition Number: EMPLO034085

• Posted : September 21, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Description

Austin Industries is one of the nation’s largest, most diversified U.S.-based construction companies. With more than 8,000 employee-owners, Austin Industries provides nearly every type of civil, commercial and industrial construction services through the expertise of our operating companies: Austin Bridge & Road, Austin Commercial and Austin Industrial.

Austin Commercial has an outstanding opportunity for a Employee Engagement Specialist to support our Phoenix, Arizona division and employee lifecycle initiatives across Austin Commercial. This role owns key employee experiences, including Phoenix onboarding, 60-day check-ins, engagement interviews, voluntary exit interviews, and workforce insights.

Successful candidates will combine warm, employee-focused service with strong process discipline, structured interviewing, analytical thinking, and sound judgment. The Employee Engagement Specialist will create consistent lifecycle experiences, listen objectively, protect confidentiality, identify trends, and partner with the people department and leadership to strengthen engagement and retention.

Don't miss your chance to help create a welcoming, connected, and engaging employee-owner experience at Austin Commercial!

Responsibilities:

• Owns the local Phoenix onboarding experience, coordinating readiness, communications, site-logistics, orientation logistics, documentation, and follow-up
• Completes I-9 activity accurately and within required timelines, maintains audit-ready documentation, resolves routine gaps, and escalates exceptions or compliance concerns
• Schedules and conducts structured 60-day check-ins for Phoenix and designated Austin Commercial new hires using approved questions and consistent documentation
• Conducts voluntary exit interviews across assigned locations and engagement interviews as requested, creating a respectful environment and capturing objective feedback
• Develops and implements employee engagement and experience initiatives, including annual surveys, internal forums such as lunch-and-learns, and community activities
• Listens for themes related to onboarding, culture, manager support, training, benefits awareness, belonging, and retention; closes the loop on appropriate follow-up items
• Serves as an approachable contact for employee-owner questions about culture, employee experience, and available benefits resources
• Promotes awareness of ESOP, 401(k), and other benefit offerings and directs plan-specific, eligibility, payroll, or advisory questions to the appropriate specialist
• Maintains structured lifecycle interview data, audits completeness, updates dashboards, and analyzes themes, sentiment, completion rates, recurring issues, and location trends
• Provides concise analyses and practical recommendations to help management develop action plans that maintain or improve employee engagement and experience, while distinguishing individual concerns from aggregate patterns and preserving confidentiality
• Partners closely with the HR Generalist, Leadership & Culture team, managers, and leaders to coordinate support and follow-through
• Recognizes and promptly escalates potential compliance, safety, retaliation, harassment, discrimination, or employee-relations concerns without independently investigating
• Tracks commitments, assigns clear owners, and follows through to ensure employee questions and experience concerns are addressed appropriately
• Perform other duties as assigned

Qualifications:

• Have 2-5 years of experience in human resources, employee engagement, onboarding, employee relations support, benefits communications, or a related people-focused role
• Demonstrated ability to create welcoming employee experiences and build trust through responsive, reliable connections with staff and leadership
• Experience conducting structured interviews, asking appropriate follow-up questions, listening neutrally, and documenting feedback objectively
• Ability to organize qualitative and quantitative information, identify themes and sentiment shifts, and communicate concise insights
• Working knowledge of confidentiality expectations, I-9 requirements, and appropriate escalation of sensitive employee concerns
• Excellent interpersonal, written, and verbal communication skills with the ability to adapt to employees, managers, HR partners, and leaders
• Sound judgment and discretion when handling sensitive information and distinguishing fact from interpretation
• Proactive and independent with the ability to take initiative, improve processes, and balance a human-centered approach with data discipline
• Intermediate skills in Microsoft Word, Excel, Outlook, and PowerPoint

Requirements:

• Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field; relevant work experience may substitute
• Experience using an HRIS, case-management system, survey platform, or dashboard/reporting tool is preferred
• Experience supporting multi-location employees, an employee-owned organization, benefits communications, or structured employee listening programs is preferred
• Ability to work onsite in Phoenix, Arizona, and provide lifecycle support across Phoenix and Austin Commercial as assigned
• Occasional day and overnight travel may be required for meetings, onboarding support, training, or employee engagement activities
• Applicants must be legally authorized to work for ANY employer in the United States. Austin Commercial is unable to sponsor or take over sponsorship of an employment visa for this position.

Benefits & Compensation

We offer excellent benefits including medical, dental, life and disability insurance, and a matching 401K plan.We are proud to be a 100% Employee-Owned Company (ESOP)!To learn more about our employee-ownership structure, please go to https://www.austin-ind.com/our-company/100-employee-owned .

Austin Commercial is an Equal Opportunity Employer.

Become an owner of one of North America's most respected and fastest-growing commercial construction firms! Austin Commercial’s employee-owners put our expertise to work in regional and national operations, building iconic projects that set the bar in our industry. Whether world-class airports and aviation facilities, technologically advanced healthcare facilities, cutting-edge educational and research facilities, professional sports stadiums, high-rises, hospitality, and other leading commercial markets, Austin’s industry expertise and ingenuity are second to none. Become an employee-owner today, grow your career, and put your skills to work at Austin Commercial.

This Company does not accept and will not consider unsolicited resumes or any other unsolicite d candidate information submitted to the Company or any of its employee-owners by staffing agencies, search firms, or third-party recruiters in response to a posted vacancy.The Company will not pay any placement fee(s) without a written agreement to do so (i.e., payment must be required pursuant to the terms of a written agreement ).

Any unsolicited resumes or candidate information submitted to this Company or any of its employee-owners becomes the property of the Company.

Accessibility Note

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs or have accessibility concerns, please contact thePeople Services Teamat[phone].

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.