Employee Engagement Manager

KSM (Katz, Sapper & Miller); Indianapolis (IN); On-site; USD 90,000 - 130,000; Full time

Job summary

KSM (Katz, Sapper & Miller) is seeking an Employee Engagement Manager to drive the firm’s employee engagement strategy and partner with leaders across the organization. You will lead listening programs, analyze feedback, and translate insights into actions that improve culture and performance.

We focus on collaboration, ownership, and growth, offering opportunities to influence organizational health while supporting employees across the U.S.

Qualifications

• Bachelor's degree in Business Administration, Human Resources, Accounting, or related field.
• 5+ years of experience in employee engagement, HR, talent development, or related discipline.
• Experience analyzing employee data and presenting recommendations to leadership.
• Experience facilitating meetings, workshops, or action planning sessions.
• Strong analytical, communication, facilitation, consulting, and relationship-building skills.
• Knowledge of survey methodology, organizational effectiveness, change management, and process improvement.

Responsibilities

• Lead the firm's employee listening strategy, including the annual engagement survey lifecycle and focus groups, pulse surveys, interviews, and targeted feedback initiatives.
• Partner with business leaders to define listening objectives and measure organizational health.
• Serve as a trusted advisor to leaders by translating employee feedback into actionable strategies that strengthen employee and team engagement and organizational performance; and coaching leaders on interpreting results and implementing sustainable action plans
• Analyze quantitative and qualitative employee feedback and present meaningful insights to leadership.
• Develop executive dashboards, reports, and presentations.
• Facilitate engagement debriefs and action planning sessions.
• Provide strategic leadership for key engagement programs, including mentorship, employee resource groups (ERGs), and other firm-wide engagement initiatives that foster connection and belonging
• Partner across People Operations to improve programs, policies, and employee experience.
• Measure the effectiveness of engagement initiatives and recommend improvements.
• Research emerging workplace trends and recommend innovative approaches that strengthen employee engagement, culture, and the employee experience.
• Develop communications supporting participation, transparency, and employee trust.

Skills

Analytical thinking

Communication

Facilitation

Consulting

Relationship-building

Survey methodology

Organizational effectiveness

Change management

Process improvement

Education

Bachelor's degree in Business Administration, Human Resources, Accounting, or related field

Job description

Job Description

We’re KSM, one of the top 50 largest independent advisory, tax, and audit firms in the United States. But more than our size, it’s our people and culture that set us apart. We believe great things happen when people are supported, challenged, and given the freedom to do their very best work. That’s why we’ve built a workplace where your career and personal life can thrive together – where you have the flexibility to manage your time, the resources to grow, and a team that genuinely cares about your success.

Job Description

We’re KSM, one of the top 50 largest independent advisory, tax, and audit firms in the United States. But more than our size, it’s our people and culture that set us apart. We believe great things happen when people are supported, challenged, and given the freedom to do their very best work. That’s why we’ve built a workplace where your career and personal life can thrive together – where you have the flexibility to manage your time, the resources to grow, and a team that genuinely cares about your success.

We’ve been employee-owned since 2001, giving every team member a stake in our collective success. This ownership mentality fosters a culture of collaboration, curiosity, and excellence – where new ideas are welcomed, different perspectives are valued, and you’re encouraged to explore what excites you most. Whether you’re expanding your skills, tackling new challenges, or making an impact beyond the office, we provide the resources and support to help you grow in the direction that’s right for you.

At KSM, your contributions matter – not just to the firm, but to your colleagues, clients, and the communities we serve across the U.S. If you’re looking for a place where you can do meaningful work, build lasting relationships, and grow in ways that align with what’s most important to you, we’d love to meet you.

Position Summary

The Employee Engagement Manager leads KSM's employee engagement strategy by creating meaningful experiences that strengthen culture, connection, and organizational performance. Through employee listening, strategic consulting, and engagement programming, this role partners with leaders across the firm to translate employee insights into action, evolve the employee experience, and foster an environment where people can do their best work.

Responsibilities

• Lead the firm's employee listening strategy, including the annual engagement survey lifecycle and focus groups, pulse surveys, interviews, and targeted feedback initiatives.
• Partner with business leaders to define listening objectives and measure organizational health.
• Serve as a trusted advisor to leaders by translating employee feedback into actionable strategies that strengthen employee and team engagement and organizational performance; and coaching leaders on interpreting results and implementing sustainable action plans
• Analyze quantitative and qualitative employee feedback and present meaningful insights to leadership.
• Develop executive dashboards, reports, and presentations.
• Facilitate engagement debriefs and action planning sessions.
• Provide strategic leadership for key engagement programs, including mentorship, employee resource groups (ERGs), and other firm-wide engagement initiatives that foster connection and belonging
• Partner across People Operations to improve programs, policies, and employee experience.
• Measure the effectiveness of engagement initiatives and recommend improvements.
• Research emerging workplace trends and recommend innovative approaches that strengthen employee engagement, culture, and the employee experience.
• Develop communications supporting participation, transparency, and employee trust.

Requirements / Qualifications

• Bachelor's degree in Business Administration, Human Resources, Accounting, or a related field.
• 5+ years of experience in employee engagement, human resources, talent development, talent acquisition, or a related discipline.
• Experience analyzing employee data and presenting recommendations to leadership.
• Experience facilitating meetings, workshops, or action planning sessions.
• Strong analytical, communication, facilitation, consulting, and relationship-building skills.
• Knowledge of survey methodology, organizational effectiveness, change management, and process improvement.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, sex, sexual orientation, gender identity, disability, genetic information, national origin, race, religion, veteran status, or any other protected category.

KSM only accepts resumes directly submitted by a candidate and referrals submitted by current KSM employees. Unsolicited resumes or candidate profiles sent by staffing agencies and fee-based referral services will not be considered outside of a signed KSM vendor contract. KSM will not pay a fee to recruiters or agencies that do not have a signed KSM vendor contract.