Employee Engagement and Success Coordinator

North Carolina Agricultural and Technical State University; Greensboro (NC); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Vacation and sick leave

Health benefits

12 paid holidays

TSERS retirement

Job summary

North Carolina A&T State University seeks an Employee Engagement and Success Coordinator to support engagement initiatives, listener programs, onboarding/offboarding, and performance management across the HR lifecycle.

You will administer processes, prepare resources, track activity, and help maintain confidential information while collaborating with the Assistant Director and OEES team.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Organizational Development, Public Administration, Higher Education Administration, Communications, Psychology, Industrial Organization, or a related field; or an equivalent combination of training and experience.
• Working knowledge of human resources procedures, employee lifecycle programs, customer service, records management, and confidentiality requirements.
• Ability to apply established procedures, organize multiple assignments, produce accurate work, adapt routine processes within guidelines, and recognize matters requiring referral or escalation.

Responsibilities

• Provide specialized program and operational support for employee engagement, onboarding/offboarding, performance management, recognition, and workplace well‑being.
• Support workforce reporting, internal mobility, and organizational‑effectiveness initiatives.
• Track program activity and ensure consistent delivery of OEES services.

Skills

Strong communication

Organizational skills

Customer service

MS 365 proficiency

Education

Bachelor’s degree or equivalent in HR/Business/Org Dev/Public Admin

Tools

Microsoft 365

SharePoint

Job description

Primary Purpose Of Position

The Employee Engagement and Success Coordinator provides specialized program and operational support for employee engagement, employee listening, onboarding and offboarding, performance management, recognition, workplace well-being, professional development, internal mobility, workforce reporting, and organizational-effectiveness initiatives. Reporting to the Assistant Director of Employee Engagement and Success, the position administers assigned processes, applies established human resources procedures, prepares employee and supervisor resources, tracks program activity, and supports consistent delivery of OEES services.

Posting Details

Classification Information

Classification Type: EHRA

Position Overview

The position applies and communicates established human resources procedures and program practices within assigned functional areas. Work requires specialized knowledge of employee lifecycle programs, information systems, communications, data tracking, records requirements, and service delivery. The specialist adapts routine processes to changing operational needs within established guidelines and refers complex policy, employee relations, compliance, or strategic matters to the Assistant Director or appropriate HR subject‑matter expert.

Primary Function Of Organizational Unit

The Office of Employee Engagement and Success is a part of a strategic unit called Learning, Culture, and Workplace Success ( LCWS ) in the Department of Human Resources. The unit’s priorities are to strengthen workplace culture, employee engagement, performance, well‑being, professional growth, and the overall Employee Aggie Experience. OEES develops and coordinates programs, resources, communications, assessment activities, and improvement efforts that help the university attract, engage, develop, and retain employees and advance the university’s mission.

Minimum Requirements

• Bachelor’s degree in Human Resources, Business Administration, Organizational Development, Public Administration, Higher Education Administration, Communications, Psychology, Industrial Organization, or a related field; or an equivalent combination of training and experience.
• Experience supporting human resources programs, employee services, communications, training, events, projects, or administrative processes.
• Working knowledge of human resources procedures, employee lifecycle programs, customer service, records management, and confidentiality requirements.
• Ability to apply established procedures, organize multiple assignments, produce accurate work, adapt routine processes within guidelines, and recognize matters requiring referral or escalation.
• Strong written, verbal, organizational, interpersonal, and customer‑service skills.
• Proficiency with Microsoft 365, including Word, Excel, PowerPoint, Outlook, Teams, and SharePoint or comparable tools.
• Ability to process and verify data, prepare routine reports, and maintain confidential information.

Preferred Years Experience, Skills, Training, Education

• Bachelor’s degree in Human Resources, Business Administration, Organizational Development, Public Administration, Higher Education Administration, Communications, Psychology, Industrial Organization, or a related field, two or more years of directly related experience in human resources, employee engagement, employee experience, learning and development, organizational development, program support, or higher education administration.
• Experience supporting performance management, onboarding and offboarding, employee listening, recognition, well‑being, professional development, or organizational‑effectiveness programs.
• Experience coordinating workshops, events, surveys, registrations, communications, participant follow‑up, and project documentation.
• Experience maintaining SharePoint sites, internal resource pages, shared workspaces, forms, surveys, HR systems, or learning systems.
• Experience preparing reports, tracking service measures, and presenting information through Excel, dashboards, or similar tools.
• Knowledge of accessibility, plain‑language communication, records management, and service‑delivery practices.
• Professional certification such as SHRM -CP, PHR , or a related credential is preferred but not required.
• Directly related experience in public higher education, nonprofit, or public‑sector environments.

Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies.

On‑site (Employees are primarily in the office and/or have a critical job requirement that requires dedicated office space on‑site)

Position Information

Working Title

Employee Engagement and Success Coordinator

Position Number

007869

Recruitment Salary Range

Commensurate with education and experience

FLSA

Exempt

Appointment Type

Permanent - Full‑time

Tenure Track

No

Organizational Division

Employee Engagement & Success

Organizational Location

Human Resources

Organizational Unit

Employee Engagement & Success

Posting Detail Information

Posting Number

EPA3276

Open Date

11/04/2026

Close Date - for postings that do not use Open Until Filled

Open Until Filled Minimum Application Period Postings: Positions remaining posted after this date are continuing to accept applications, but may close at any time. Applications received by this date will receive full consideration, applications received after this date may receive consideration depending upon the status of the search

Open Until Filled

Yes

Open Until Filled Minimum Application Period Postings: Positions remaining posted after this date are continuing to accept applications, but may close at any time. Applications received by this date will receive full consideration, applications received after this date may receive consideration depending upon the status of the search

11/19/2026

Date Position Available

November 16, 2026

Employee Benefits available to NC A & T permanent employees include the following and more;

• Accrued Vacation and Sick Leave for Eligible Employees
• Community Service Leave
• Aetna – State Health Benefits of North Carolina
• NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more
• 12 Paid Holidays
• Teachers and State Employees Retirement System ( TSERS )
• Optional Supplemental Plans – 401k, 403b, 457b and 457
• Employee Assistance Program ( EAP )
• Campus Recreation Center Discount
• University Bookstore Discount
• and more

This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.

Quick Link https://jobs.ncat.edu/postings/42053