Employee Benefits Specialist

Russell Tobin; Charlotte (NC); On-site; USD 100,289,000 - 116,765,000; Full time

Benefits offered by this job

Healthcare coverage

Dental and vision plans

401(k) retirement savings

Life & disability insurance

Employee assistance program

Legal support

Auto insurance

Home insurance

Pet insurance

Employee discounts

Job summary

Russell Tobin is hiring a Benefits/Rewards Specialist in Charlotte, NC to support Tier II benefits queries and administer programs across the U.S. and Canada. You will collaborate with Rewards and HR teams, manage vendors, and help improve benefits processes while ensuring compliance with regulations.

The role emphasizes global initiatives, regional delivery, and governance across multiple programs, with on-site work and a 12-month contract term.

Qualifications

• 3+ years in Rewards/Benefits or Total Rewards environments.
• Experience administering benefits in US and Canada.
• Knowledge of benefits compliance and regulatory frameworks.
• Bachelor's degree in HR, Business Administration, or related field.
• Experience with HRIS platforms such as Workday, ADP, or Paycom; Excel and reporting.
• Ability to manage multiple stakeholders with strong communication.
• Strong analytical and problem-solving skills; Spanish is a plus.

Responsibilities

• Provide Tier II benefits-related support and handle escalations.
• Administer and maintain benefits programs across US and Canada.
• Ensure compliance with federal/state/provincial regulations.
• Collaborate with People Advisors and Rewards teams on benefits delivery.
• Manage vendor relationships, invoicing, and SLA adherence.
• Identify process gaps and contribute to ongoing improvements.
• Support global initiatives like WorkFlex and wellness programs.

Skills

Rewards experience

HRIS proficiency

Stakeholder management

Analytical thinking

Communication skills

Spanish a plus

Education

Bachelor's degree in HR or related field

Tools

Workday

ADP

Paycom

Excel

ADP reporting

Open enrollment

Job description

CONTRACT: 12 months – with possible extension

SCHEDULE: On-site

PAY RANGE: $35 – $40.75 per hour on W2

About the role:

Russell Tobin is seeking a Benefits/Rewards Specialist. This is an opportunity to work for one of our international clients in the freight logistics industry, located in Charlotte, NC.

As a Rewards Specialist, you will play a key role in delivering a consistent and high-quality employee experience by providing Tier II support across benefits programs in the U.S. and Canada. You will work within the People Solutions function, collaborating closely with Rewards, People Advisors, vendors, and cross functional stakeholders to administer, maintain, and continuously improve benefits processes. This role offers the opportunity to contribute to global initiatives, enhance regional benefits delivery, and support compliance and governance across multiple programs.

Qualifications:

• 3+ years of experience in Rewards, Benefits, or Total Rewards environments.
• Hands-on experience administering benefits programs across the U.S. and Canada.
• Strong understanding of benefits compliance and applicable regulatory frameworks.
• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Experience working with HRIS platforms such as Workday, ADP, or Paycom, Excel, ADP reporting, and open enrollment
• Ability to manage multiple stakeholders and collaborate across HR and business functions.
• Strong analytical, problem-solving, and communication skills; Spanish language skills are a plus

Key Responsibilities:

• Provide Tier II support by resolving complex benefits-related queries and escalations in a timely manner.
• Administer and maintain employee benefits programs across the U.S. and Canada, including health, dental, life, disability, pension, and savings plans.
• Ensure compliance with federal, state, and provincial regulations governing benefits programs.
• Partner with People Advisors and Rewards teams to support benefits delivery and related compensation activities.
• Manage vendor relationships, including performance tracking, invoicing, and SLA adherence,
• Identify process gaps and contribute to continuous improvement of benefits administration and knowledge management.
• Support implementation of global initiatives such as WorkFlex, wellness programs, and employee assistance programs.

Must be authorized to work in the United States

Why Join?

This role offers the chance to impact financial performance, gain exposure to strong leadership principles, and grow professionally—all with competitive pay and potential for long-term engagement.

• comprehensive healthcare coverage (medical, dental, and vision plans)
• supplemental coverage (accident insurance, critical illness insurance and hospital indemnity)
• 401(k)-retirement savings
• life & disability insurance
• an employee assistance program
• legal support
• auto
• home insurance
• pet insurance
• employee discounts with preferred vendors

Russell Tobin and it's affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Russell Tobin and it's affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates:

Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.