Employee Benefits Services Specialist

Usi, Inc.; Falls Church (VA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Wellness program

College scholarships for associates' (

Financial help in times of need

Job summary

USI, Inc. in Falls Church, VA, seeks an EB Account Representative to support Account Managers in servicing and retaining employee benefits clients.

This role emphasizes teamwork, attention to detail, and a commitment to learning and growing in employee benefits. You will assist with renewals, enrollments, plan changes, and client communications, coordinate routine requests, and maintain accurate carrier and plan information in our systems.

Qualifications

• Entry-level candidates welcome; college degree or customer service experience preferred.
• Willingness to obtain Life and Disability insurance license.
• Proficient with MS Office; familiarity with BenefitPoint and ImageRight is a plus.

Responsibilities

• Proactively assist with service tasks related to the EB service calendar.
• Support Account Managers in preparing employee benefit materials, including renewals and enrollments.
• Coordinate routine client requests and carrier information.
• Review and process benefit-related materials for accuracy.
• Assist with client meeting preparation.
• Maintain client, carrier, and plan information in agency systems.

Skills

Microsoft Office

Customer service

Attention to detail

Team player

Multitasking

Education

Bachelor's degree preferred

Tools

BenefitPoint

ImageRight

Job description

USI, Inc. in Falls Church, VA, seeks an EB Account Representative to support Account Managers in servicing and retaining employee benefits clients.

This role emphasizes teamwork, attention to detail, and a commitment to learning and growing in employee benefits. You will assist with renewals, enrollments, plan changes, and client communications, coordinate routine requests, and maintain accurate carrier and plan information in our systems.