Employee Benefits Consultant

Selby Jennings; Maryland; On-site; USD 90,000 - 130,000; Full time

Job summary

Selby Jennings is seeking an experienced Consultant to serve as a strategic advisor for a portfolio of mid-sized and large employer clients. You will drive client retention, benefits strategy, service delivery, and ongoing relationship management.

Responsibilities include managing employer groups across fully insured, level-funded, and self-funded plans, leading renewals, and coordinating with carriers and internal teams to deliver tailored client solutions.

Qualifications

• Bachelor's degree or equivalent professional experience required.
• Active Life & Health license required.
• 4+ years of employee benefits experience within a brokerage, consulting firm, agency, carrier, or related environment.
• Experience supporting fully insured, self-funded, and level-funded plans.
• Strong understanding of employee benefits, renewals, compliance, and account management best practices.

Responsibilities

• Manage a portfolio of employer groups with fully insured, level-funded, and self-funded health and welfare programs.
• Serve as the primary day-to-day contact for clients, building trusted relationships with HR leaders, executives, and key stakeholders.
• Lead client service strategies focused on retention, satisfaction, and long-term partnership development.
• Oversee implementations, renewals, and ongoing account management activities.
• Coordinate with carriers, vendors, compliance resources, payroll teams, and internal stakeholders to deliver effective client solutions.
• Prepare and present renewal strategies, financial analyses, benchmarking data, and benefit recommendations.
• Assist with employee communications, enrollment planning, and benefits education efforts.
• Monitor regulatory developments, market trends, and carrier updates to provide proactive guidance to clients.
• Manage complex service issues and escalations while ensuring timely resolution.
• Maintain accurate account documentation, reporting, and client records within agency management systems.
• Leverage technology, analytics, and automation tools to improve operational efficiency and client outcomes.
• Support business development and growth initiatives through client relationship expansion and participation in prospect opportunities.

Skills

Client communication

Relationship management

Analytical skills

Project management

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

We are partnering with a well-established, growing employee benefits brokerage seeking an experienced Consultant to serve as a strategic advisor to a portfolio of mid-sized and large employer clients. This individual will play a key role in client retention, benefits strategy, service delivery, and ongoing relationship management.

Key Responsibilities

• Manage a portfolio of employer groups with fully insured, level-funded, and self-funded health and welfare programs.
• Serve as the primary day-to-day contact for clients, building trusted relationships with HR leaders, executives, and key stakeholders.
• Lead client service strategies focused on retention, satisfaction, and long-term partnership development.
• Oversee implementations, renewals, and ongoing account management activities.
• Coordinate with carriers, vendors, compliance resources, payroll teams, and internal stakeholders to deliver effective client solutions.
• Prepare and present renewal strategies, financial analyses, benchmarking data, and benefit recommendations.
• Assist with employee communications, enrollment planning, and benefits education efforts.
• Monitor regulatory developments, market trends, and carrier updates to provide proactive guidance to clients.
• Manage complex service issues and escalations while ensuring timely resolution.
• Maintain accurate account documentation, reporting, and client records within agency management systems.
• Leverage technology, analytics, and automation tools to improve operational efficiency and client outcomes.
• Support business development and growth initiatives through client relationship expansion and participation in prospect opportunities.

Qualifications

• Bachelor's degree or equivalent professional experience.
• Active Life & Health license required.
• 4+ years of employee benefits experience within a brokerage, consulting firm, agency, carrier, or related environment.
• Experience supporting fully insured, self-funded, and level-funded plans.
• Strong understanding of employee benefits, renewals, compliance, and account management best practices.
• Ability to communicate complex benefits and financial concepts to diverse client audiences.
• Strong organizational, analytical, and relationship management skills.
• Proficiency with Microsoft Office and benefits administration/account management systems.

Preferred Background

• Experience managing mid-market and large-group clients.
• Exposure to renewal strategy, contribution modeling, benchmarking, and benefit plan design.
• Demonstrated ability to lead client meetings and work cross-functionally with internal and external stakeholders.