Employee Benefits Associate – 18-Month Client Service Track

USI Insurance Services; Houston (TX); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Flexible spending accounts

Health savings accounts

Short/Long-term disability

Life insurance

Paid time off

Paid family leave

Paid holidays

Job summary

USI Insurance Services offers an 18-month Employee Benefits Career Track Program designed for recent graduates who want a career in client service and employee benefits. You’ll gain hands-on experience supporting account teams, handling client needs, and learning day-to-day management of employee benefit programs.

You’ll work with HR, Benefits Managers, and senior leaders while participating in a structured mentorship and networking program across the organization.

Qualifications

• Bachelor's degree earned within the past two years.
• Strong desire to learn and take on new challenges.
• Organized and able to manage time effectively.
• Detail-oriented with ability to meet deadlines.
• Clear communication and teamwork skills.
• Proactive, curious, and able to ask questions.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).

Responsibilities

• Gain hands-on experience supporting all aspects of employee benefits account management while partnering with client service teams across a variety of clients and industries.
• Support day-to-day account management activities across a variety of clients and industries.
• Assist with client service requests, including ID cards, coverage materials, and plan documentation.
• Gather, organize, and maintain client census data to support the renewal process.
• Review insurance contracts and plan documents for accuracy and completeness.
• Help resolve enrollment issues, billing inquiries, and escalated claims alongside your team.
• Coordinate applications, forms, and documentation required to implement and update insurance coverage.
• Create client-facing materials for meetings, including benefit summaries, guides, and presentation content.
• Participate in internal and external client meetings to learn how teams build relationships and deliver solutions.

Skills

Time management

Attention to detail

Communication

Teamwork

Initiative

Curiosity

Problem solving

Education

Bachelor's degree

Tools

Microsoft Office

Excel

Word

PowerPoint

Job description

USI Insurance Services offers an 18-month Employee Benefits Career Track Program designed for recent graduates who want a career in client service and employee benefits. You’ll gain hands-on experience supporting account teams, handling client needs, and learning day-to-day management of employee benefit programs.

You’ll work with HR, Benefits Managers, and senior leaders while participating in a structured mentorship and networking program across the organization.