Employee Benefits Account Manager - Strategic Advisor

Deland, Gibson Insurance Associates; Franklin (MA); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Hybrid work options

Competitive base salary

Performance-based bonus opportunity

Medical, dental, and vision insurance

401(k) retirement plan

Paid time off & holidays

Job summary

Deland, Gibson Insurance Associates is seeking an Account Manager, Employee Benefits in Franklin, MA. You will manage a portfolio of employer clients, guiding renewals, plan performance reviews, and funding strategies while delivering proactive benefits guidance.

You will own client relationships, collaborate with producers and carriers, and drive strategies to improve plan performance and client retention. Hybrid work options are available.

Qualifications

• 1+ year of employee benefits account management experience.
• Massachusetts Life & Health license or ability to obtain one.
• Strong client relationship management and service orientation.
• Analytical and data interpretation skills for claims and renewal data.

Responsibilities

• Build strong relationships with client stakeholders, carriers, vendors, and internal teams.
• Lead annual renewal processes with claims analysis, financial reviews, and carrier negotiations.
• Coordinate new client implementations, open enrollment, and plan changes.
• Support compliance with ACA, ERISA, COBRA, HIPAA, and state requirements.

Skills

Client relationships

Communication

Analytical skills

Presentation skills

Time management

Problem solving

Education

Massachusetts Life & Health license

Tools

Applied Epic

Job description

Deland, Gibson Insurance Associates is seeking an Account Manager, Employee Benefits in Franklin, MA. You will manage a portfolio of employer clients, guiding renewals, plan performance reviews, and funding strategies while delivering proactive benefits guidance.

You will own client relationships, collaborate with producers and carriers, and drive strategies to improve plan performance and client retention. Hybrid work options are available.