Employee Benefits Account Manager (Remote)

Insurance Office of America

Newark (NJ)

On-site

USD 70,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays and vacation

Professional growth and career growth

Job summary

Insurance Office of America (IOA) is seeking an Account Manager – Employee Benefits to oversee client management, service delivery, and team leadership for a book of business. The role includes directing daily tasks, coordinating renewals, and identifying growth opportunities within IOA’s benefits practice.

The ideal candidate has 5+ years of industry experience, active licensing, and strong communication skills.

Qualifications

5+ years of industry experience.
Active licensing required.
Exceptional customer service and communication skills.
Strong organizational, delegation, and decision-making skills.
High accuracy in handling large work volumes.
Proficiency in MS Office (Outlook, Word, Excel).

Responsibilities

Client Management: Manage an assigned book of business and ensure performance.
Client Service: Deliver outstanding service and respond quickly to requests.
Team Leadership: Lead the account team with a strong work ethic.
Daily Activities: Direct daily activities of Account Coordinators and assign tasks.
Business Growth: Identify and act on sales opportunities to grow IOA business.
New Business Setup: Manage data gathering, file creation, and setup processes.
Renewal Process: Manage renewals, verify data, obtain rates, coordinate audits.
Client Relationships: Build and improve client relationships and seek feedback.
Intermediary Role: Advocate for clients and carriers.
Value-Added Solutions: Identify and implement value-added solutions.
Professional Development: Support team training and development.