Employee Benefits Account Manager

The Jonus Group; Chandler (AZ); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Health insurance options

Paid time off

Commissions

Job summary

The Jonus Group is seeking a dedicated Employee Benefits Account Manager in Chandler, AZ to manage and service a growing book of business, focusing on larger group accounts and self-funded plans. You will be the primary client contact, ensuring exceptional service and long-term retention.

The ideal candidate has 2-3 years of employee benefits account management experience, an active Life and Health license, and proficiency with benefits platforms and CRM systems.

Qualifications

• Active Life & Health insurance license.
• 2–3 years of employee benefits account management experience.
• Experience servicing larger group accounts, including self-funded plans.
• Strong knowledge of benefits products, plan administration and renewal processes.
• Proficient in benefits administration platforms and CRM systems.
• Excellent communication and client relationship skills.
• Detail-oriented with ability to manage multiple priorities.
• Ability to work independently and collaborate with teams.

Responsibilities

• Manage and service an established Employee Benefits book, focusing on large group accounts and self-funded plans.
• Serve as primary client contact, address inquiries, resolve issues, and ensure satisfaction.
• Assist with quoting, marketing, and processing new and renewal business.
• Support plan administration, coverage changes, and ongoing benefits needs.
• Develop and maintain strong client relationships to promote retention.
• Collaborate with internal teams, carriers, and vendors to ensure efficient servicing.
• Maintain accurate client records and policy documentation in agency management software.
• Stay informed on regulations and trends to provide knowledgeable client support.

Skills

Client relationships

Communication

Organization

Problem solving

Independent work

Education

L&H license

Tools

CRM systems

Benefits platforms

Job description

Job Summary

Seeking a dedicated and experienced Employee Benefits Account Manager to manage and service an established book of business, with a focus on larger group accounts, including self-funded plans. This role involves maintaining strong client relationships, providing comprehensive account support, and ensuring exceptional service and retention.

The ideal candidate will have a strong background in employee benefits account management, excellent communication skills, and a proactive approach to client service. This position offers an opportunity to work in a collaborative, professional environment with opportunities for career growth.

Responsibilities

• Manage and service an established Employee Benefits book of business, with an emphasis on larger group accounts and self-funded plans.
• Serve as a primary point of contact for clients, addressing inquiries, resolving issues, and ensuring satisfaction.
• Assist with quoting, marketing, and processing new and renewal business.
• Support clients with plan administration, coverage changes, and ongoing benefits-related needs.
• Develop and maintain strong client relationships to promote retention and long-term satisfaction.
• Collaborate with internal teams, carriers, and vendors to ensure efficient account servicing.
• Maintain accurate client records, policy documentation, and account information using agency management software.
• Stay informed on employee benefits regulations, industry trends, and coverage options to provide knowledgeable client support.

Qualifications/Requirements

• Holds an active L&H (Life and Health) insurance license.
• 2–3 years of Employee Benefits account management experience within an insurance agency.
• Experience servicing larger group accounts, including familiarity with self-funded plans.
• Strong understanding of employee benefits products, plan administration, and renewal processes.
• Proficiency in benefits administration platforms, CRM systems, and related software.
• Excellent communication, organizational, and client relationship management skills.
• Strong attention to detail and ability to manage multiple priorities effectively.
• Proactive problem-solving skills and a commitment to delivering exceptional client service.
• Ability to work independently while collaborating effectively with internal teams.

Compensation Package

• Base Salary: $70,000 – $80,000 annually.
• Commissions: 5% commission on assigned business, with additional earning potential.
• Benefits: Comprehensive benefits package, including health insurance options.
• Paid Time Off: Competitive PTO and paid holidays.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.