Employee Assistance Counselor Faculty Staff Assistance Office

Boston University; Boston (MA); Híbrido; USD 65.000 - 90.000; Jornada completa

Descripción de la vacante

Boston University is seeking an experienced Employee Assistance Counselor to promote resilience and well-being for faculty, staff, and their households. You will provide confidential clinical care, crisis support, and guidance to managers and HR on workplace issues.

This role offers some remote work and requires collaboration across campuses, with duties including training program delivery, referrals to community resources, and maintaining meticulous case documentation in line with ethical

Formación

• Master’s degree and active licensure as a mental health professional.
• 3–5 years of related experience.
• Experience with diverse populations.
• Strong written and verbal communication; public speaking.
• Proficiency with Office apps and data management.

Responsabilidades

• Provide confidential clinical services to individuals, couples, and groups.
• Provide crisis intervention and risk assessment.
• Consult with HR, Occupational Health, and supervisors on workplace issues (risk, conflict).
• Coordinate with HR on fitness for duty and return-to-work.
• Maintain timely case documentation ensuring confidentiality and ethics.
• Deliver trainings on EAP services and well-being.
• Develop referrals and community partnerships; improve programs.

Conocimientos

Clinical counseling

Crisis intervention

HR consultation

Training delivery

Program development

Microsoft Office

Public speaking

Diversity experience

Confidentiality & ethics

Educación

Master's degree in mental health

Licensed mental health professional

Herramientas

EHR systems

Electronic Data Base Management

Descripción del empleo

Job Description

Provides employee assistance services to promote the resilience and well-being of Boston University faculty, staff, and their household family members. Services include direct clinical care, consultation and training to the organization, development of program promotion activities, and establishment of community linkages and a provider referral network. Services are provided on BU’s Charles River and Medical campuses with the option of some remote work. The position reports to the Director of the Faculty & Staff Assistance Office.

Essential Responsibilities

Clinical Counseling and Case Management

• Provides confidential clinical services to individuals, couples, and groups including assessment, short-term counseling, crisis intervention, case monitoring, and referrals for personal and work-related concerns.
• Provides critical incident and grief support for individuals and groups.
• Consults to managers/supervisors, Human Resources, Occupational Health, Equal Opportunity, Diversity & Inclusion and other department administrators regarding risk assessment, critical incidents, workplace conflict, and employees with work performance, personal, or other workplace issues.
• Provides consultation and coordination with Human Resources and Occupational Health in assessing fitness for duty and supporting successful reintegration of employees returning from leave.
• Maintains timely case documentation and program statistics; strictly adheres to confidentiality and ethical guidelines.

Training, Education, and Wellness Promotion

• Creates and delivers responsive training and educational workshops on effective utilization of EAP services, behavioral health, emotional well-being, work-life, and other EAP-related topics.
• Participates in program awareness activities; cultivates employee well-being through innovative programing, workshops, social media and promotion of wellness activities.

Program Development and Community Engagement

• Fosters and maintains effective and constructive communication within a team environment.
• Develops and maintains collaborative relationships with internal and external stakeholders.
• Identifies, evaluates, and develops referral relationships with local behavioral health and substance use treatment providers; identifies community resources to address employee needs.
• Initiates and implements clinical and programmatic improvements to EAP services; contributes to creating and revising policies and procedures.
• Serves on advisory boards and committees within the organization and in professional EAP organizations.
• Performs other related duties as assigned or requested.

Required Skills

• Master’s Degree and currently licensed as a mental health professional in good standing.
• Minimum of 3-5 years of related experience.
• Knowledge and experience working with diverse racial, cultural, socio-economic, educational, age-specific and gender populations.
• Advanced knowledge of and ability to intervene with a broad range of issues including substance use, psychiatric illness, suicide/homicide risk assessment, interpersonal violence, critical incidents, organizational difficulties, and workplace conflict.
• Excellent verbal and written communication skills. Experience with public speaking and presentation of trainings.
• Proficiency with Microsoft Office and Electronic Data Base Management applications.
• Ability to provide some services before 9 am and after 5 pm.
• Employee assistance experience preferred.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

Required Experience

Qualifications

• Master’s Degree and currently licensed as a mental health professional in good standing.
• Minimum of 3-5 years of related experience.
• Knowledge and experience working with diverse racial, cultural, socio-economic, educational, age-specific and gender populations.
• Advanced knowledge of and ability to intervene with a broad range of issues including substance use, psychiatric illness, suicide/homicide risk assessment, interpersonal violence, critical incidents, organizational difficulties, and workplace conflict.
• Excellent verbal and written communication skills. Experience with public speaking and presentation of trainings.
• Proficiency with Microsoft Office and Electronic Data Base Management applications.
• Ability to provide some services before 9 am and after 5 pm.
• Employee assistance experience preferred.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.