Clinical Social Worker

UMass Boston; Boston (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

UMass Boston is seeking a full-time Staff Clinical Social Worker for its University Health Services Counseling Center. The role involves providing high-quality, culturally responsive clinical services, including crisis intervention and counseling to students. The position operates in a hybrid model, allowing for both in-person and remote work, catering to the needs of the student population.

The ideal candidate will possess a Master’s degree in Social Work and at least three years of clinical experience, with a strong focus on underserved populations. Excellent communication skills and proficiency in relevant technologies are essential.

Qualifications

• 3+ years of clinical experience with young adults or adults.
• Experience with underserved populations.
• Preferred proficiency in a second language.

Responsibilities

• Provide high-quality clinical services, including crisis intervention.
• Manage clinical caseload for students at the center.
• Consult with faculty and staff regarding student counseling.

Skills

Crisis intervention

Culturally responsive clinical services

Case management

Individual and group counseling

Communication skills

Education

Master’s Degree in Social Work (MSW)

Eligibility for LICSW in Massachusetts

Tools

Electronic medical record system

Microsoft Office Suite

Job description

General Summary

The full-time Staff Clinical Social Worker for University Health Services Counseling Center will provide high quality, time‑effective, evidence‑based and culturally responsive clinical services, including triage, emergency and crisis intervention services, referrals and evaluations, as well as individual and group counseling and psychotherapy. The incumbent will manage a caseload to serve the maximum number of students who are appropriate for services at the center, and will consult with and/or make timely and appropriate mental health referrals for students as needed. The incumbent will also participate with outreach and supervision/training activities. This is a hybrid position including in‑person and tele‑counseling/remote work, with unique schedule options.

Examples of Duties

• Provide high‑quality, time‑effective, evidence‑based, culturally‑responsive clinical services, including triage, emergency and crisis intervention, referral, as well as individual and group counseling and psychotherapy.
• Produce and maintain excellent and timely clinical records and participate in quality management activities, in accordance with University Health Services policy.
• Manage a clinical caseload to serve the maximum number of students appropriate for services at the UHS Counseling Center.
• Consult with and/or make timely and appropriate mental health referrals to other professional staff of the University Health Services, as well as to other departments or professionals on‑ or off‑campus, as appropriate to meet students' needs.
• Serve as a consultant and resource person for faculty and other University staff about counseling programs and services available to students; collaborate with and consult with university departments to coordinate planning and intervention with students of concern.
• Conduct culturally‑responsive outreach efforts for students and evaluate their effectiveness.
• Participate in the development of programming to meet changing student needs and requests.
• Liaison with University faculty, staff and other personnel to be informed of and participate in campus activities which might be supportive of students' needs.
• Maintain statistical records and submit, as required, reports on activities.
• Serve as back‑up for other Counseling Center staff members, as necessary, such as by providing emergency or triage coverage when a staff member is absent.
• Keep current on clinical practice and supervision practices relevant to this setting, including risk management.
• Use assessment to evaluate the institutional ability to support student care, connection, and success efforts.
• Provide high‑quality and culturally‑responsive supervision of trainees, as needed.
• Perform other duties as assigned.
• Participate in regular meetings which may include clinical consultation, staff and departmental meetings, and in‑services.

Qualifications

Master’s Degree in Social Work (MSW) from an accredited Clinical Social Work Education (CSWE) program, with emphasis on clinical social work, is required. The candidate must be eligible for licensure as an Independent Clinical Social Worker (LICSW) in the state of Massachusetts.

A minimum of 3 years of clinical experience delivering evidence‑based and culturally‑responsive crisis intervention, evaluation, and treatment to young adults and/or adults is required. Experience working with underserved populations such as ethnic minorities, immigrants and refugees, first‑generation populations, LGBTQ persons, or other diverse cultural groups is required. Preference will be given to candidates with interest in working with BIPOC students and communities. Proficiency in a second language other than English is preferred. Experience working in a college or university counseling center and/or experience providing services through the continuum of care (i.e., inpatient, partial hospital and outpatient) is preferred.

Required Skills and Abilities

• Expertise in conducting suicide/homicide risk assessment and intervention, crisis intervention and stabilization, case management, care coordination and work with high risk/high acuity clients.
• Experience and strong interest in teaching and training clinicians, including as a clinical supervisor.
• Demonstrated commitment to and skill in delivering high‑quality, time‑effective, evidence‑based and culturally‑responsive evaluation and treatment including triage; crisis and emergency assessment and intervention; individual, couples, and group counseling and therapy; and referral and consultation.
• Demonstrated experience in providing services to populations typically underserved by traditional counseling centers such as LGBTQ populations, persons of color, immigrant or refugee populations, ethnic minorities, and first‑generation students.
• Demonstrated commitment to best practices within the profession and within the college‑aged population.
• Excellent verbal and written communication skills.
• Timely and high‑quality clinical documentation.
• Familiarity and evidence of ability to use an electronic medical record system and standard office productivity software.
• Demonstrated ability to functionally use standard office productivity software such as Outlook, Microsoft Word, Excel, and PowerPoint.
• Demonstrated capacity to relate effectively and harmoniously with students, faculty, staff and administrators, within the organizational and administrative structure of a university counseling center, University Health Services and academic departments.
• Demonstrated ability to flexibly manage the professional demands of a challenging caseload while maintaining positive and healthy perspectives and relationships.
• Adherence to standards of care and best practices.
• Demonstrated commitment and ability to work collaboratively within a team‑oriented environment.
• Strong organizational and record‑keeping skills.

Preferred Skills and Abilities

• Specialty training and experience in areas relevant to the UMass Boston student population.
• Experience in accreditation process and maintenance, such as APA, AAAHC, JCAHO, or IACS.

EEO Statement

UMass Boston is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact [e-mail] or 617‑287‑5150.