Empathetic Medical Billing & Collections Specialist

Redefine Healthcare; Matawan (NJ); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Sick time

Health insurance

Life insurance

401(k) match

Yearly bonus

Job summary

Redefine Healthcare in Matawan, NJ is seeking a dedicated Medical Billing Specialist to join our growing team. This full-time role focuses on patient billing, collections, and providing compassionate, clear information to patients about payments and insurance.

You will handle daily billing tasks, respond to inquiries, ensure accuracy of charges, and help patients navigate insurance processes. We offer comprehensive benefits, including health insurance, PTO, sick time, a 401(k) with company

Qualifications

• Proven experience in patient billing, collections, or healthcare customer service.
• Strong communication skills with the ability to address patient concerns professionally.
• Knowledge of insurance billing and healthcare regulations.

Responsibilities

• Ensure all outstanding patient balances are collected efficiently.
• Provide clear, informative, and empathetic responses to patient inquiries.
• Guide patients through the collection process and payment options.
• Review patient accounts and ensure charges are accurate and compliant.
• Foster trust and inform patients about billing and payment options.

Skills

Patient billing

Healthcare customer service

Communication skills

Insurance billing knowledge

Job description

Redefine Healthcare in Matawan, NJ is seeking a dedicated Medical Billing Specialist to join our growing team. This full-time role focuses on patient billing, collections, and providing compassionate, clear information to patients about payments and insurance.

You will handle daily billing tasks, respond to inquiries, ensure accuracy of charges, and help patients navigate insurance processes. We offer comprehensive benefits, including health insurance, PTO, sick time, a 401(k) with company