Empathetic Mass Tort Intake Specialist

Slater Slater Schulman LLP; Melville (NY); On-site; USD 42,000 - 64,000; Full time

Job summary

Slater Slater Schulman LLP in Melville, NY seeks an empathetic Legal Intake Specialist to serve as the first contact for clients in mass tort and sex abuse cases. You will gather information, verify claimant details, and ensure accurate data entry in a fast-paced environment.

The role offers opportunities for professional growth, exposure to high-profile litigation, and the chance to work with a collaborative team dedicated to client confidentiality and precise documentation.

Qualifications

• Bachelor’s degree from an accredited college or university.
• Experience in customer service with high-volume calls or client intake.
• Proficiency with databases, digital scanning technology, and basic legal software.
• Strong communication, confidentiality, and keen attention to detail.

Responsibilities

• Client Liaison: Manage high-volume inquiries and guide claimants through intake.
• Case Support: Assist with administration and documentation of mass tort and sensitive claims.
• Data Verification: Authenticate claimant details to maintain file integrity.
• System Management: Launch and update case profiles in Smart Advocate.
• Document Processing: Scan, index and route mail to departments.

Skills

Customer service

Data entry

Attention to detail

Communication

Legal software

Education

Bachelor’s degree

Tools

Smart Advocate

Legal databases

Scanning technology

Job description

Slater Slater Schulman LLP in Melville, NY seeks an empathetic Legal Intake Specialist to serve as the first contact for clients in mass tort and sex abuse cases. You will gather information, verify claimant details, and ensure accurate data entry in a fast-paced environment.

The role offers opportunities for professional growth, exposure to high-profile litigation, and the chance to work with a collaborative team dedicated to client confidentiality and precise documentation.