Empathetic Family Service Sales Specialist - Pre-Need

Sci Corp; Adelphi (MD); On-site; USD 50,000 - 100,000; Full time

Job summary

Sci Corp is seeking a Family Service Counselor in Adelphi, MD, to support families with cemetery and pre-need arrangements. You will prospect daily, engage in proactive referrals, and build lasting relationships through attentive, ethical service.

The role requires some evenings/weekends and driving as part of client outreach. Success depends on strong communication, empathy, and the ability to translate family needs into meaningful offerings, with compensation tied to performance under a

Qualifications

• High school diploma or equivalent required; 1-2 years of college or equivalent education/experience preferred.
• 1-2 years of customer service or sales experience preferred.
• Must obtain and maintain an insurance license if required by state law.

Responsibilities

• Lead generation and prospecting for 1-2 hours daily; obtain referrals from families served.
• Build relationships with families by responsive, empathetic communication and solution-focused care.
• Collaborate with funeral directors and staff to provide seamless service and follow-up on needs.

Skills

Customer service

Sales

Communication

Empathy

Networking

Education

High school diploma or equivalent

1-2 years of college

Tools

CRM software

Microsoft Office

Job description

Sci Corp is seeking a Family Service Counselor in Adelphi, MD, to support families with cemetery and pre-need arrangements. You will prospect daily, engage in proactive referrals, and build lasting relationships through attentive, ethical service.

The role requires some evenings/weekends and driving as part of client outreach. Success depends on strong communication, empathy, and the ability to translate family needs into meaningful offerings, with compensation tied to performance under a