Empathetic DME Customer Support Specialist

Carelinc Medical Equipment; West Branch (MI); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Early access to wages via TapCheck

Competitive pay and benefits

Care-focused team culture

Job summary

CareLinc is seeking a Customer Service Representative to support a large base of customers and referral sources for Durable Medical Equipment. You will need empathy, patience, and strong problem-solving to resolve concerns while maintaining a positive attitude.

You will join a CARE-centered team, pass background checks, and uphold confidentiality, with opportunities to grow and contribute to a supportive, benefits-rich workplace.

Qualifications

• Excellent interpersonal and communication skills.
• A knack for problem-solving and making things easy to understand.
• A kind and helpful attitude (because we work with CARE!).
• A commitment to confidentiality, because trust is everything.

Responsibilities

• Service a large customer and referral base to fulfill Durable Medical Equipment needs.
• Demonstrate empathy and patience to resolve concerns with a positive attitude.
• Provide appropriate solutions for customers and referral sources.

Skills

Empathy

Problem-solving

Interpersonal skills

Background check readiness

Confidentiality

Job description

CareLinc is seeking a Customer Service Representative to support a large base of customers and referral sources for Durable Medical Equipment. You will need empathy, patience, and strong problem-solving to resolve concerns while maintaining a positive attitude.

You will join a CARE-centered team, pass background checks, and uphold confidentiality, with opportunities to grow and contribute to a supportive, benefits-rich workplace.