Emerging Tech Risk Manager: AI & Governance Lead

KeyBank; Buffalo (NY); Hybrid; USD 96,000 - 181,000; Full time

Job summary

KeyBank is seeking a Risk Manager, Emerging Technology Risk to join the Commercial Bank's first line risk team. You will govern AI and technology risk across digital initiatives, ensuring regulatory readiness and strong control performance.

You will partner with business, technology, information security, and risk teams to translate complex AI concepts into clear risk narratives, drive governance, and support disciplined innovation.

Qualifications

• Bachelor's degree required; industry experience preferred.
• Experience in risk management, first line of risk, governance, or risk oversight.
• Working Knowledge of Technology / Artificial Intelligence Risk Governance knowledge.
• Knowledge of technology risk, cybersecurity risk, digital platform risk, operational resilience, and control design principles.
• Experience in utilizing technology to implement automated business solutions.
• Experience evaluating control design and effectiveness, including manual versus automated controls and automation opportunities.
• Experience supporting or interacting with regulatory exams, internal audits, or control reviews.
• Advanced proficiency in Excel, Python, and SQL; experience with Salesforce and PowerPoint preferred.
• Strong project management experience with ability to manage multiple initiatives, stakeholders, and competing priorities.
• Excellent communication skills, including demonstrated ability to partner effectively, build networks, and influence across functions.

Responsibilities

• Provide first line oversight of technology, cybersecurity, digital platform, and AI-related risks.
• Lead and facilitate risk assessments for new technology initiatives, system enhancements, and AI use cases.
• Evaluate control effectiveness and identify opportunities to strengthen and automate controls.
• Monitor technology incidents, system outages, model breakdowns, and operational disruptions; assess impacts and support remediation.
• Partner with business, technology, information security, cybersecurity, operations, and risk teams to enhance governance, controls, and operational resilience.
• Assess and challenge AI use cases, including risks related to data protection, model accuracy, fairness, security, regulatory compliance, and responsible use.
• Develop and maintain governance processes, risk assessments, dashboards, reporting, and executive-level materials related to technology and AI risk.
• Support technology change management activities by ensuring risks, controls, and regulatory requirements are appropriately addressed during implementations and enhancements.
• Serve as the first line liaison for regulatory exams, audits, issue management, and independent reviews related to technology, AI, and operational risk.
• Identify emerging technology and AI risks, recommend mitigation strategies, and drive continuous improvement of risk management, governance, and control frameworks.

Skills

Excel

Python

SQL

Education

Bachelor's degree

Tools

Salesforce

PowerPoint

Job description

KeyBank is seeking a Risk Manager, Emerging Technology Risk to join the Commercial Bank's first line risk team. You will govern AI and technology risk across digital initiatives, ensuring regulatory readiness and strong control performance.

You will partner with business, technology, information security, and risk teams to translate complex AI concepts into clear risk narratives, drive governance, and support disciplined innovation.