Emerging Tech Markets Service Leader

Idahoan Foods, LLC; Billings (MT); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Core values driven culture

Job summary

RDO Equipment Co. is seeking an Emerging Technology Markets Service Manager to lead a team of Emerging Markets Technology Specialists, manage schedules and workflows, and coordinate with customers to deliver timely, high-quality service solutions.

You will balance people leadership with operational excellence, customer relationships, and the opportunity to grow within a values-driven organization that emphasizes teamwork and long-term success.

Qualifications

• Experience leading a service team and developing staff.
• Strong communication skills and ability to manage customer relationships.
• Comfort with using computers and learning new systems.

Responsibilities

• Managing Work Orders: opening/closing orders and tracking progress.
• Scheduling and Workflow Management: assign techs to jobs and manage timelines.
• Communication: keep team and customers aligned.
• Team Management and Development: motivate and grow the crew.
• Customer Service and Relationship Building: ensure customer satisfaction and world-class service.

Skills

Leadership

People management

Communication

Tech-Savvy

Job description

RDO Equipment Co. is seeking an Emerging Technology Markets Service Manager to lead a team of Emerging Markets Technology Specialists, manage schedules and workflows, and coordinate with customers to deliver timely, high-quality service solutions.

You will balance people leadership with operational excellence, customer relationships, and the opportunity to grow within a values-driven organization that emphasizes teamwork and long-term success.